Casual Bar & Beverage Service Specialist

Doubletree By Hilton London Chelsea; Greater London; In loco; GBP 12.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounts on food/drink

Accommodation discounts

Employee Assistance Program

Annual social events

Staff meals on duty

Uniform provided

Descrizione del lavoro

DoubleTree by Hilton London Chelsea is looking for a Casual Bar Operative to join our fast-paced hospitality team. In this entry-level role you will serve food and drink, assist customers and maintain exceptional service standards.

You will have strong communication and customer service skills, previous barista experience, and the ability to handle cash and upsell. Shifts include mornings, afternoons/evenings, and weekends.

Competenze

• Strong communication skills.
• Excellent customer service skills.
• Previous Barista experience.
• Complaint handling skills.
• Experience in cash handling.
• Able to work various shift patterns – mornings, afternoons/evenings and weekends.

Mansioni

• Serve food and drink in restaurant and bar outlets while delivering excellent customer service.
• Maintain a visible presence to promptly address customer requests in a friendly manner.
• Upsell products where possible.
• Ensure cash, charge, float and till procedures follow company policy.
• Assist with the smooth running of the Food & Beverage department.

Conoscenze

Strong communication

Customer service

Barista experience

Complaint handling

Cash handling

Shift pattern flexibility

Descrizione del lavoro

DoubleTree by Hilton London Chelsea is looking for a Casual Bar Operative to join our fast-paced hospitality team. In this entry-level role you will serve food and drink, assist customers and maintain exceptional service standards.

You will have strong communication and customer service skills, previous barista experience, and the ability to handle cash and upsell. Shifts include mornings, afternoons/evenings, and weekends.