Castle Café Manager: Lead Service & Team Excellence

Aramark; Warwick; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Merlin Magic Passes

Discounted food on shift

Benefits app with discounts

Free parking

Generous accrued annual leave

Social events and themed activities

Job summary

Aramark UK is seeking a Restaurant Manager to lead the Undercroft Cafe at Warwick Castle. You will oversee day-to-day operations, manage a team of 15–20, and ensure warm, outstanding service while maintaining safety standards.

This full-time role requires weekend and bank holiday work, with typical 9am–5pm shifts and occasional evenings for events. The rate is £13.93 per hour, with Merlin Magic Passes and staff discounts as benefits.

Qualifications

• Experience within the food and beverage industry.
• Excellent attention to detail and initiative.
• Previous supervisory experience is advantageous.

Responsibilities

• Oversee day-to-day operations of the Undercroft Cafe.
• Lead, train, and motivate a team of 15-20 to deliver excellent customer experiences.
• Manage stock control and daily financial procedures.
• Uphold the highest standards of food safety, hygiene, service, and cleanliness.
• Drive sales and performance through excellent service and upselling techniques.
• Resolve guest feedback professionally and with a positive attitude.
• Collaborate with the wider Warwick Castle events and catering teams during seasonal drinks receptions.

Skills

Food & beverage experience

Supervisory experience

Job description

Aramark UK is seeking a Restaurant Manager to lead the Undercroft Cafe at Warwick Castle. You will oversee day-to-day operations, manage a team of 15–20, and ensure warm, outstanding service while maintaining safety standards.

This full-time role requires weekend and bank holiday work, with typical 9am–5pm shifts and occasional evenings for events. The rate is £13.93 per hour, with Merlin Magic Passes and staff discounts as benefits.