Casino Security Officer: Protect, Patrol, & Guest Care

The Rose Gaming Resort; Dumfries; On-site; GBP 17,000 - 23,000; Full time

Job summary

The Rose Gaming Resort in Dumfries, Virginia, seeks a Security Officer to ensure the safety of guests and staff across the casino and hotel. The role requires vigilant observation, incident reporting, and a professional, customer-focused approach while enforcing house rules.

You will patrol the premises, may drive a company vehicle, complete written reports, and coordinate with supervisors. The job demands compliance with Virginia Gaming Commission regulations, required licenses, and the ability

Qualifications

• Attend required training sessions offered by the Company.
• Obtain and retain required license(s).
• Perform duties in compliance with local laws and regulations.
• Ensure minors are not allowed to gamble or loiter in gambling areas.
• Know ordinances, regulations, laws, and policies relating to the Team Member’s department.
• Know the Property’s programs to address problem gaming.
• Report any acts of wrongdoing of which the Team Member may have knowledge.

Responsibilities

• Protect casino/hotel guests and employees.
• Patrol the property to maintain safety.
• Record investigations and incident reports.
• Provide customer service to guests.
• Observe gambling activity to enforce house rules.
• Maintain professional conduct and integrity.
• Drive a company vehicle as required.
• Prepare reports of significant activities.
• Maintain radio contact with base during shifts.
• Check identification for gaming floor admittance.
• Maintain crowd control and defuse guest profanity.
• Conduct cash escorts as required.
• Investigate incidents and report violations.

Skills

Training compliance

Licensing

Legal compliance

Customer service

Education

18+ age

Security experience or related field

In-house training completed

English communication

Night/weekend availability

Driver's license recommended

Job description

The Rose Gaming Resort in Dumfries, Virginia, seeks a Security Officer to ensure the safety of guests and staff across the casino and hotel. The role requires vigilant observation, incident reporting, and a professional, customer-focused approach while enforcing house rules.

You will patrol the premises, may drive a company vehicle, complete written reports, and coordinate with supervisors. The job demands compliance with Virginia Gaming Commission regulations, required licenses, and the ability