Casino Operations Leader — Dynamic Guest Experience

The Rank Group plc

Liverpool

On-site

GBP 42,000 - 62,000

Full time

8 days ago

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Benefits offered by this job

Team incentives

Induction and ongoing learning

Career progression

Energetic work environment

Job summary

The Rank Group plc, home of Grosvenor Casinos, is seeking an experienced Casino Manager to lead all gaming activity across a venue. You will ensure a safe, professional and engaging guest experience, guiding the gaming floor to operate smoothly and maintain high standards. This role requires a PML and strong leadership in a fast-paced, 24/7 environment.

Join Grosvenor Casinos to drive performance, uphold Safer Gambling practices and develop energetic, high-performing teams across the venue.

Qualifications

Casino Expertise: Strong UK casino management understanding across slots, tables and performance drivers.
Licensed Leader: Holds a valid Personal Management Licence (PML).
Customer Focus: Delivers safe, engaging experience tailored to guests.
Operational Delivery: Keeps gaming floor running smoothly and efficiently.
Communication: Clear, open and consistent leadership and team engagement.
Adaptability: Comfortable in a changing environment.
Safer Gambling: Promotes responsible play.
Inclusive Leadership: Builds high-performing, supportive teams.

Responsibilities

As a Casino Manager, you’ll lead the smooth running of all gaming activity across the venue.
You’ll create a safe, professional and engaging environment for each guest.
You’ll ensure the gaming floor runs efficiently and every guest leaves having had a great time.