Casino Guest Experience Host

Rank Group; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rank Group in Greater London is seeking a Customer Service Host to welcome guests on the gaming floor and create memorable experiences. You will engage with customers, ensuring they feel valued and entertained while maintaining a friendly, energetic atmosphere.

This role operates in a 24/7 casino environment with night shifts and weekend work. The successful candidate will have hospitality experience, a positive attitude and strong customer service and teamwork skills to help guests enjoy a

Qualifications

• Understanding of the overall standard of the electronic gaming offer within the unit and factors impacting its business contribution
• Willingness to learn more about this product area
• Experience of working in a hospitality role
• A positive attitude with great customer service and social skills
• Willingness to be a team player to ensure high customer service standards

Skills

Hospitality experience

Customer service

Team player

Positive attitude

Social skills

Job description

Rank Group in Greater London is seeking a Customer Service Host to welcome guests on the gaming floor and create memorable experiences. You will engage with customers, ensuring they feel valued and entertained while maintaining a friendly, energetic atmosphere.

This role operates in a 24/7 casino environment with night shifts and weekend work. The successful candidate will have hospitality experience, a positive attitude and strong customer service and teamwork skills to help guests enjoy a