Casino Assistant Manager - Lead Team & Premium Service

Little Vegas; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Company pension

Job summary

Little Vegas is seeking an Assistant Manager to help deliver outstanding customer service and drive a high-performing team at our new venues across the UK.

You will support the Venue Manager, lead shifts, implement policies and procedures, and ensure a consistent, positive guest experience in a fast-paced environment. The role requires flexible days, evenings, weekends and bank holidays, plus a DBS background check and participation in the company’s industry-leading bonus scheme.

Qualifications

• Engaging people who truly enjoy the art of customer service.
• Professionally presented individuals.
• Commercially minded.

Responsibilities

• Lead and motivate a team.
• Ensure policy and procedure rollouts are followed.
• Deliver next-level customer service to guests.

Skills

Customer service

Team leadership

Politely assertive

Policy rollout

Job description

Little Vegas is seeking an Assistant Manager to help deliver outstanding customer service and drive a high-performing team at our new venues across the UK.

You will support the Venue Manager, lead shifts, implement policies and procedures, and ensure a consistent, positive guest experience in a fast-paced environment. The role requires flexible days, evenings, weekends and bank holidays, plus a DBS background check and participation in the company’s industry-leading bonus scheme.