Assistant Manager

Little Vegas - Lewisham; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Little Vegas Lewisham is seeking an Assistant Manager to drive day-to-day customer service and lead the venue team from the front, supporting the Venue Manager in delivering a successful business.

The ideal candidate is a capable leader with a passion for service, flexible to work days and evenings, weekends and bank holidays, and willing to undergo a DBS background check. An industry-leading bonus scheme is offered.

Qualifications

• Experience leading and motivating a team.
• Proven customer service excellence and professional presentation.
• Ability to adapt to day/evening shifts and weekend work.
• DBS background check is required.

Responsibilities

• Lead the team from the front to deliver level‑3 customer service.
• Support the Venue Manager in daily operations and shift handovers.
• Implement policy and procedure rollouts within the venue.

Skills

Team leadership

Customer service

Flexible scheduling

People management

Job description

Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK.

Our passion is to provide true entertainment value in the market, offering top level customer service and build a brand known for it! Our drive and ambition is focused solely on becoming the top offering available and the only place our customers want to play.

As an Assistant Manager you will be responsible for ensuring that next level customer service is delivered to our customers day in and day out, assisting the Venue Manager with leading your team from the front and building a successful business.

What we are looking for;

• Engaging people who truly enjoy the art of customer service
• Professionally presented individuals
• Commercially minded
• Effectively manage policy and procedure roll outs

Requirements of the Role;

• Must be able to lead and motivate a team
• Must be flexible to work days and evenings
• Must be prepared to work weekends and bank holidays
• Must be prepared to undergo a DBS background check

Incredibly attractive, industry leading bonus scheme.