Casino Assistant Manager — Lead Team & Deliver Top Service

Little Vegas - Reading; Reading; Sur place; GBP 25 500 - 34 500; Plein temps

Avantages offerts par ce poste

Company pension

Bonus scheme

Résumé du poste

Little Vegas - Reading is seeking an Assistant Manager to ensure exceptional customer service and support the Venue Manager in leading the team to drive a successful business in Reading.

This full-time role requires weekend and bank holiday availability, a DBS check, and offers an industry-leading bonus scheme plus a company pension. Salary is £30,000 per year.

Qualifications

• Engaging people who truly enjoy the art of customer service.
• Professionally presented individuals.
• Commercially minded.
• Effectively manage policy and procedure roll outs.

Responsabilités

• Lead and motivate a team to deliver next level customer service.
• Assist the Venue Manager with leading the team from the front and building a successful business.

Connaissances

Customer service

Professional presentation

Commercial mindset

Policy rollout

Description du poste

Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK.

Our passion is to provide true entertainment value in the market, offering top level customer service and build a brand known for it! Our drive and ambition is focused solely on becoming the top offering available and the only place our customers want to play.

As an Assistant Manager you will be responsible for ensuring that next level customer service is delivered to our customers day in and day out, assisting the Venue Manager with leading your team from the front and building a successful business.

What we are looking for;

· Engaging people who truly enjoy the art of customer service

· Professionally presented individuals

· Commercially minded

· Effectively manage policy and procedure roll outs

Requirements of the Role;

· Must be able to lead and motivate a team

· Must be flexible to work days and evenings

· Must be prepared to work weekends and bank holidays

· Must be prepared to undergo a DBS background check

Incredibly attractive, industry leading bonus scheme.