Cashier Manager

Arlettie; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Cashier Manager to lead a team in organizing exclusive private sales globally. This role involves managing cash handling, ensuring impeccable customer service, and training a team of cashiers. With opportunities to work in various countries, this position is perfect for an energetic individual with strong leadership and organizational skills. Join a vibrant team and contribute to delivering exceptional luxury experiences while thriving in a fast-paced environment. If you have a passion for retail and a knack for team management, this opportunity is calling your name!

Benefits

Opportunity to work internationally

Competitive Salary

Qualifications

• 3+ years experience in a till management or similar role.
• Strong commercial acumen and reliability are essential.

Responsibilities

• Manage tills and customer queries while ensuring security.
• Train and coach cashiers for high performance.

Skills

Customer Service

Team Leadership

Cash Handling

Organizational Skills

Communication Skills

Numerical Skills

Tools

Microsoft Office

Job description

Company

Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine-tuning its selections for 25 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.

About the job

Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brand (approximately 7 to 10 sales per year, each lasting around 15 days). During the rest of the time, you may be asked to assist with sales in our other showrooms.

We are looking for an energetic, self-motivated and experienced Cashier Manager to join our global Arlettie team to manage a team of around 18 people and managing between 300 to 700 visitors per day whilst ensuring all members of staff delivery excellent customer service in a challenging and fast paced environment.

Responsibilities:

Till Management

• Managing the tills, customer queries and security at the cash desk
• Controlling cash handling procedures, investigating and resolving discrepancies on the tills
• You will extract daily sales for each till, report back to the business and identify any discrepancies

Team Management

• Train new cashiers and provide ongoing coaching to ensure high performance
• You will train the team on the tills to ensure they understand all procedures and processes

Customer Service

• You will ensure all members of staff are providing an impeccable customer experience at all times
• You will manage client relationships and complaints
• You will supervise, welcome, inform and answer any queries clients may have

Administration

• Responsible for uploading prices to the till software and preparing point of sale material including pricing signage with information provided by the account manager
• Responsible for reporting all client feedback to the management team to ensure each sale achieves all relevant targets

QUALIFICATIONS, SKILLS AND EXPERIENCE

• At least 3 years experience as a till manager or similar position in a retail flagship store or a store with high volumes (ie: Zara, Topshop, H&M).
• Reliability, professionalism and strong commercial acumen.
• Excellent organisational, communication and customer service skills.
• Previous experience of successfully leading a team.
• Ability to work in a high-pressure and fast-paced environment.
• Entrepreneurial spirit.
• Strong numerical skills and attention to detail. Good knowledge of Microsoft Office.
• Good spoken and written English.

PACKAGE

• Full-time role
• Opportunity to work in different countries all around the world
• Competitive Salary