Assistant Cashier Manager

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein etabliertes Unternehmen im Luxussegment sucht einen engagierten Assistant Cashier Manager, der das Team bei der Verwaltung von Kassiertransaktionen unterstützt. In dieser spannenden Rolle sind Sie verantwortlich für die Überwachung von 7 Kassierern, die Gewährleistung eines hervorragenden Kundenservice und die Kontrolle der Kassierabläufe. Sie werden in einem dynamischen Umfeld arbeiten, in dem Ihre organisatorischen Fähigkeiten und Ihre Fähigkeit zur Teamführung entscheidend sind. Wenn Sie eine Leidenschaft für den Einzelhandel haben und in einem anspruchsvollen, aber lohnenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 2 Jahre Erfahrung im Einzelhandel oder als Kassierer in hochvolumigen Geschäften.
• Fähigkeit, in einem schnelllebigen Umfeld unter Druck zu arbeiten.

Responsibilities

• Überwachung der Kassierer und Sicherstellung genauer Transaktionen.
• Bearbeitung von Kundenanfragen und Beschwerden.

Skills

Kassiererfahrung

Führungskompetenz

Kundenservice

Organisationstalent

Numerische Fähigkeiten

Job description

Below is a refined version of the job description, improving clarity, formatting, and relevancy while maintaining the original content:

Company

Arlettie offers the most incredible luxury items, making them accessible to those who love and dream of them. With a history of 20 years, Arlettie collaborates with Parisian fashion houses, jewellers of Place Vendome, and prominent designers. We have successfully organized private sales in London, Paris, and online, with over 200 sales in these locations.

About the Job

The Assistant Cashier Manager supports the Cashier Manager in overseeing store cashiering operations. This role involves supervising a team of 7, ensuring accurate customer transactions, maintaining cash registers, and delivering excellent customer service in a fast-paced environment.

Responsibilities

Till Management

• Manage tills, handle customer queries, and ensure security at the cash desk.
• Control cash handling procedures and investigate discrepancies.
• Manage cash in hand.

Team Management

• Assist in supervising and training the cashier team.
• Conduct ongoing coaching to maintain high performance.
• Ensure team adherence to brand-specific processes.
• Organize weekly team meetings to share processes and sales targets.

Customer Service

• Address customer inquiries and resolve complaints.
• Ensure a positive shopping experience.
• Handle transactions efficiently and courteously.

Administration

• Upload prices to the till software and prepare point-of-sale signage.
• Liaise with account managers regarding commercial activities and sales results.
• Report client feedback to management.
• Maintain checkout areas' cleanliness and organization.
• Enforce store policies and procedures.
• Assist with inventory management and supplies ordering.

Qualifications, Skills, and Experience

• At least 2 years of cashier or retail experience in high-volume stores (e.g., Zara, H&M, TK Maxx).
• Supervisory experience is advantageous.
• Reliable, professional, with strong commercial awareness.
• Excellent organizational, communication, and customer service skills.
• Proven leadership abilities.
• Ability to work under pressure in a fast-paced environment.
• Strong numerical skills and attention to detail.