Cashier

Grosvenor Casino; Sheffield; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the UK casino sector is seeking a detail-oriented Cashier to join their dynamic team. This role focuses on managing cash desk operations, ensuring accuracy in transactions, and delivering exceptional customer service. As part of a supportive environment, you'll have the opportunity to develop your skills and potentially advance to Head Cashier. If you have a passion for numbers and enjoy working in a fast-paced, customer-focused setting, this is the perfect opportunity for you to grow and thrive in an exciting industry.

Qualifications

• High numerical accuracy for handling chips and cash.
• Understanding of cash desk legislation and competency.

Responsibilities

• Manage transactions quickly and efficiently at the cash desk.
• Maintain customer confidentiality and provide first-class service.

Skills

Attention to detail

Numerical accuracy

Customer service

Social skills

Communication skills

Job description

At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play - they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

Job Description

Are you good with numbers and have a keen eye for detail?

As a Cashier at Grosvenor Casino, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience – continuing their excitement and entertainment.

Maintaining customer confidentiality is vital in this role, a long side providing a first-class customer service which means you’ll need high integrity along with great emotional intelligence and social skills.

You’ll work alongside a supportive team, and we’ll help you gain the skills you’ll need to level up to Head Cashier.

Qualifications

• Attention to detail and high numerical accuracy as you’ll be responsible for the handling of chips and cash - ensuring the cash desk always balances
• An understanding of the legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test
• Great social skills and communication skills to deal efficiently with customer needs and to interact with management and other team members.