Cashier

TN United Kingdom; Sheffield; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a detail-oriented Cashier to join their dynamic team. This role involves managing transactions with precision while ensuring a smooth cash desk operation. You will be at the forefront of customer interaction, providing top-notch service and maintaining confidentiality. With opportunities for growth, including progression to Head Cashier, this position offers a chance to be part of an exciting journey in the gaming industry. Join a supportive environment where your skills will be valued and developed, contributing to memorable experiences for customers.

Qualifications

• High numerical accuracy for handling cash and chips.
• Understanding of cash desk legislation and competency.

Responsibilities

• Manage transactions efficiently at the cash desk.
• Maintain customer confidentiality and provide excellent service.

Skills

Attention to detail

Numerical accuracy

Social skills

Communication skills

Emotional intelligence

Job description

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At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play - they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

Job Description

Are you good with numbers and have a keen eye for detail?

As a Cashier at Grosvenor Casino, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience – continuing their excitement and entertainment.

Maintaining customer confidentiality is vital in this role, alongside providing first-class customer service, which requires high integrity, emotional intelligence, and social skills.

You’ll work alongside a supportive team, and we’ll help you gain the skills needed to progress to Head Cashier.

Qualifications

• Attention to detail and high numerical accuracy, as you’ll be responsible for handling chips and cash, ensuring the cash desk always balances.
• An understanding of legislation related to the cash desk and its application, sufficient to pass a cash desk competency test.
• Excellent social and communication skills to effectively deal with customer needs and interact with management and team members.