Caseworker – 15571

Comxps Ltd; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Comxps Ltd in London is recruiting for a Caseworker who will analyse information from multiple sources and apply government policy to decisions. The role requires clear written communication and the ability to meet tight deadlines in a sensitive operational setting.

The position offers a hybrid work pattern after an initial induction on site, with 1-3 days per week on site as required. SC clearance is essential for the role.

Qualifications

• Experience analysing complex information from multiple sources.
• Experience using government policy to make decisions.
• Experience working to strict policies and procedures.
• Ability to clearly articulate and justify decisions based on policy.
• Experience working to tight deadlines in high pace, sensitive environments.
• Demonstrates understanding of English, especially written.
• Competent with Microsoft Office 365 (Outlook, Word, PP, Excel, Teams).

Responsibilities

• Analyse complex information from multiple sources to support decisions.
• Apply government policy to casework decisions with accuracy.
• Communicate clearly with stakeholders and document rationale.
• Work to tight deadlines in a high pace, sensitive environment.

Skills

Attention to detail

Policy interpretation

Stakeholder management

Empathy

Communication

Resilience

Tools

Microsoft Office 365

Job description

Salary: £To be confirmed on application (our client has asked for this not to be advertised).

Location: London Induction onsite, then hybrid. 1-3 days per week on site, as required for Business needs.

Contracting Authority: Government Client

Contract Length: 31/03/2027

Clearance: SC

Top Essential Evaluation Criteria:

1. Caseworker experience
2. Microsoft Office 365 competent

Minimum Requirement:

• Experience analysing complex information from multiple sources, with keen eye for attention to detail.
• Experience using government policy to make decisions.
• Experience working to strict policies and procedures.
• Ability to clearly articulate and justify decisions based on policy.
• Experienced working to tight deadlines in high pace and sensitive operational environment.
• Previous Casework Experience.
• Experience of problem solving.
• Stakeholder Management.
• Good knowledge of Data Protection.
• Demonstrates excellent communication and written skills. understanding of English, especially written.
• Competent with Microsoft Office 365 (Outlook, Word, PP, Excel, Teams etc.).
• Exposure to graphic/disturbing material and stories. Requirement to discuss up front with candidates to ensure they are resilient and ok with this.
• Empathy

Our dedicated team would be pleased to discuss in more detail how we may be able to help