Caseworker

Community Infosource; Scotland; On-site; GBP 15,000 - 20,000; Full time

Job summary

Community Infosource is seeking a compassionate and organised Caseworker to support asylum seekers and New Scots in Glasgow. The role involves casework support, advocacy, and collaboration with various agencies to help clients navigate challenges related to housing, welfare, and integration. This rewarding position is ideal for those committed to social justice, and applications are encouraged from individuals with lived experience of the asylum system.

Qualifications

• Experience supporting individuals navigating asylum and immigration systems.
• Ability to manage a varied caseload and maintain records.
• Strong advocacy and referral skills.

Responsibilities

• Provide one-to-one casework support to clients.
• Liaise with external agencies for client assistance.
• Maintain accurate and confidential records.

Skills

Compassionate

Organised

Commitment to social justice

Trust-building

Interpersonal skills

Job description

Community Development & Social Enterprise

Disability

Equality & Law

Health

Housing & Homelessness

International Development

Learning

Local

Local Infrastructure Organisation

Older People

Other

Social Care

Youth

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• On site: CIS office, Tontine, 20 Trongate, Glasgow, G1 5ES
• Advertised from 9th June 2025
• 21 hours per week. £15,845 per annum, initially, with further extension subject to funding

Role

Community InfoSource (CIS) is seeking a Caseworker to join our dedicated team, supporting asylum seekers and NewScots across Glasgow.

This is a rewarding opportunity for someone compassionate, organised, and committed to social justice. The role involves providing one-to-one casework support to individuals navigating the asylum and immigration system or facing challenges related to employability, housing, access to services, welfare, or integration.

The Caseworker will work closely with the Service Delivery Manager and other team members to ensure people receive accurate information, advocacy, and appropriate referrals.

The Caseworker will also liaise with external agencies and service providers to secure client support, maintain accurate and confidential records, and support people in their preferred community language where possible. The role requires someone comfortable managing a varied caseload and building trust with individuals from diverse cultural and linguistic backgrounds. You will also contribute to CIS’s wider goals through collaborative working and knowledge sharing with colleagues.

We will guarantee an interview to anyone with lived experience of the asylum system who fulfills the essential criteria of the person specification, and we will ensure that a fair and proportionate number of disabled applicants who meet the minimum criteria for this position will be offered an interview.

This contract is subject to the successful completion of a six-month probationary period.

Application notes

If you require more information, please contact 07984404428.

Closing date for applications: 9 am, 30th June 2025.

Interviews:

To be held at CIS’s Office, Tontine, 20 Trongate, Glasgow G1 5ES on Wednesday 9th July 2025.

Applications by email to: [e-mail] with “Confidential” and “CIS Caseworker” in the email heading. Please do not send as PDF documents. Applications are required (CVs not accepted).

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