Caseworker

JR United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking 50 dedicated Caseworkers to join their team in London for a hybrid role. This position offers an exciting opportunity to contribute to the Ministry of Defence, where you will play a crucial role in scrutinising review requests and maintaining records. Ideal candidates will have experience in casework and a strong proficiency in Microsoft Office 365. With a commitment to inclusion, the organization guarantees interviews for candidates with disabilities and veterans. Join a dynamic team and make a significant impact in public service while enjoying opportunities for professional growth.

Qualifications

• Proficiency in Microsoft Office 365 is essential for this role.
• Previous experience as a caseworker is required.

Responsibilities

• Scrutinise and investigate review requests, determining appropriate responses.
• Maintain accurate records of decisions and supporting evidence.

Skills

Microsoft Office 365

Caseworker Experience

Analytical Skills

Government Policy Application

Job description

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On behalf of the MOD, we are looking for 50 Caseworkers (Inside IR35) to join our client for a contract running until March 2026. This is a hybrid working role based in London.

About the Ministry of Defence (MOD)

The MOD is a central government department tasked with protecting our country, ensuring security and independence, and supporting values abroad. It has an annual budget of nearly £40 billion and employs approximately 193,000 people, including around 59,000 civilians. The MOD manages over £11 billion in spend annually.

The MOD offers diverse roles in policy, finance, HR, IS/IT, commercial, project management, healthcare, law enforcement, and engineering. There are opportunities for development and progression within MOD and the wider Civil Service, whether permanent or interim.

Role Responsibilities

• Scrutinise and investigate review requests, determining appropriate responses.
• Maintain accurate records of decisions and supporting evidence.
• Communicate with applicants to gather additional information that may influence review outcomes.

Essential Requirements

• SC Clearance is mandatory; candidates must be willing and eligible to undergo checks. Preference may be given to candidates with active security clearance.
• Proficiency in Microsoft Office 365 (Outlook, Word, PowerPoint, Excel, Teams).
• Previous caseworker experience.
• Ability to analyze complex information from multiple sources with attention to detail.
• Experience applying government policy to decision-making.

Desirable Skills

• Background in MOD, Home Office, Police, or Immigration.
• Experience handling complex cases.

Additional Notes

This role is UK-based only, not overseas.

Inclusion Initiatives

As part of the Disability Confident Scheme, MOD guarantees interviews for candidates with disabilities who meet essential criteria. Similarly, MOD guarantees interviews for veterans and spouses/partners of military personnel meeting the same criteria.

By applying, you acknowledge that this role falls under the Off Payroll Working in the Public Sector legislation, affecting payment structure and taxes.