Case Worker

Everyturn Mental Health; North East; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

30 days annual leave plus bank hols

Enhanced pension

Wagestream earnings access

Smartclinic Wellbeing Programme

Life assurance 3x salary

Employee support programmes

Blue Light Card eligibility

Job summary

Everyturn Mental Health is seeking a Case Worker to join the Together in a Crisis team serving Northumberland. This fixed-term, full-time role runs 9am–5pm, Monday to Friday and is remote, though you must be based in the North East.

You will provide empathetic support to individuals in emotional distress, help co-produce crisis plans, link to local services, and manage your caseload with strong organisational skills.

Qualifications

• Detailed knowledge of the effects of stigma and discrimination.
• Detailed knowledge of recovery in the context of mental health.
• Strong interpersonal skills.
• Ability to work to tight deadlines and manage a caseload.
• Good IT skills.
• Self-motivation and ability to work in a team and independently.
• Knowledge of homelessness, financial inclusion or substance misuse.

Responsibilities

• Provide active listening and problem solving to link to local services.
• Co-produce crisis plans, relapse prevention and self-management tools.
• Support individuals to develop knowledge, skills and confidence for future challenges.
• Manage and organise your own caseload with empathy.

Skills

Interpersonal skills

Time management

IT skills

Self-motivation

Homelessness knowledge

Financial inclusion knowledge

Substance misuse knowledge

Understanding stigma

Recovery in mental health

Job description

We have an exciting opportunity for a Case Worker to join our Together in a Crisis team, located across Northumberland.

This is a fixed-term (12-month), full-time position. Working hours are 9am - 5pm, Monday to Friday.

This is a remote role however requires someone who is based in the North East.

Together in a Crisis provides a rapid response to people who, following contact with the NHS are assessed as not in need of an urgent statutory response, but who nevertheless are in emotional and psychological distress and may require an immediate response to their personally defined need.
As a Case Worker, you will work with individuals who are often facing several social/practical/emotional challenges and will support them in their recovery. To be successful in this role you will need to be self-motivated, with a good up to date knowledge of the issues affecting our clients, strong interpersonal skills and the ability to effectively manage and organize your own caseload.

You will provide support focused on active, empathic listening, helping the person to problem solve and to link into services and other local support resources. You will help co-produce a crisis plan, relapse prevention and other self-management tools in partnership with the individual, then support the individual through this. You will support the individual to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing.

About you

We would love to hear from you if you have:

• A detailed knowledge of the effects of stigma and discrimination
• A detailed knowledge of recovery in the context of mental health
• Strong interpersonal skills
• The ability to work to tight deadlines and effectively manage a caseload
• Good IT skills
• Self-motivation and the ability to work effectively as both part of a team and independently
• Have knowledge of issues surrounding homelessness, financial inclusion or substance misuse

Previous work experience is not essential and applications from people who have lived experience of mental health issues are encouraged.

What we offer in return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) pro-rata for part-time and the option to purchase or sell day
• Enhanced pension
• Wagestream-ability torelease earnings, giving youinstant access to your pay
• Smartclinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQIA+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

INDHP