Case Manager - Norfolk

Active Care Group; England; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

25 days + bank holidays

Birthday off

Active Learning Hub

Benefits Hub discounts

Job summary

Active Care Group is seeking an experienced Case Manager to cover a caseload across Norfolk and Suffolk. The role involves detailed assessments, developing individual case management plans and coordinating rehabilitation services with multidisciplinary teams.

The ideal candidate has experience with complex clients and a professional qualification with current registration. Flexible hybrid working is available, with travel across the region and occasional office attendance for meetings and

Qualifications

• Experience as Case Manager handling complex clients.
• Strong assessment, report-writing and care planning skills.
• Experience coordinating multidisciplinary teams and commissioning services.

Responsibilities

• Undertake detailed assessments and identify rehabilitation and support needs.
• Develop and regularly review individualized case management plans.
• Commission and coordinate rehabilitation services across sectors.
• Coordinate multidisciplinary teams and monitor interventions.
• Undertake risk assessments and develop care packages as required.
• Liaise with clients, families, solicitors, Deputies and other professionals.
• Produce assessment and review reports and maintain records.
• Support clients with housing, equipment, education, leisure and community needs.

Skills

Case management

Autonomous working

Communication

Multidisciplinary coordination

Education

Related professional qualification and registration

Job description

# Case ManagerNorfolkFull TimeCloses 29 October 2026Apply nowYou'll be taken to our application system to complete your application.## About this roleAnglia Case Management (ACM) is a well-established specialist case management provider, supporting adults and children with complex disabilities and neurological conditions. Established in 1998, ACM provides case management, rehabilitation, expert witness and care and support services, working with clients and their families to develop individual solutions that help them maximise their potential.We are looking for an experienced **Case Manager** to join ACM, covering a caseload across Norfolk and Suffolk. This is an excellent opportunity for someone who enjoys working independently, coordinating multidisciplinary teams and making a meaningful difference to the lives of clients and their families.As a Case Manager, you will manage a caseload of clients with complex needs, working closely with them, their families and wider professional teams to assess rehabilitation needs, develop case management plans and coordinate appropriate services and support.If you are an experienced complex Case Manager looking for a flexible role where you can have a real impact on the lives of clients and their families, we would love to hear from you.**The Role**We offer flexible remote working, with full-time preferred but a minimum of three days per week considered. You’ll manage a caseload across Norfolk and Suffolk, so regular travel is required, with occasional office attendance for meetings and collaborative sessions.**Key Responsibilities*** Undertake detailed assessments and identify clients’ rehabilitation and support needs* Develop and regularly review individualised case management plans* Commission and coordinate appropriate rehabilitation services across the statutory and independent sectors* Coordinate multidisciplinary teams and monitor the effectiveness of interventions* Undertake risk assessments and develop care and support packages where required* Liaise with clients, families, solicitors, Deputies, and other professionals* Produce assessment and review reports and maintain accurate case records* Support clients with housing, equipment, education, leisure, and community-based needs* Work with educational establishments where appropriate, including involvement with EHCPs and transition planning* Provide advice and support to clients, families, and care teams* Manage and supervise care staff where required**About You*** Previous experience working as a Case Manager with complex clients* A relevant professional qualification and current professional registration* Experience of acquired brain injury, neurological conditions or other complex disabilities* Experience working with children and/or young people would be desirable* Strong assessment, report-writing and care planning skills* Experience coordinating multidisciplinary teams and commissioning services* Excellent communication and relationship-building skills* The ability to work autonomously while being part of a wider clinical team* A full UK driving licence **What to look forward to:*** 25 days plus bank holidays* Birthday off* Join the **Active Learning Hub**and benefit from a wide range of e learning and face to face training and development opportunities* **Benefits Hub** giving discounts and savings on your weekly shop* Free 24 hour confidential **Employee Assistance Programme Helpline & App**to support with legal, health, wellbeing, relationship and consumer advice* A **Nest Personal Pension** account* Access to join a **Medicash Health Plan** for you and your family to save money on everyday health essentials – like going to the dentist or opticians* We recognise outstanding **Active Behaviours** via the **Active Awards** programme* Enhanced Sick & Maternity Pay benefits* **Refer a Friend** **Scheme** and earn yourself up to **£1500** by recommending someone you know* ......and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group**Take a look around the company**https://activecaregroup.co.uk/SalaryNegotiable depending on experience## Job detailsReference: REQ002469Contract type: Full TimePosted: 1 October 2026Closing date: 29 October 2026