Case Manager

Harbor Brand; Plymouth; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan with company match

Generous paid time off and sick time

Tuition reimbursement programs

Clinical supervision hours offered

Job summary

A leading mental health service provider in Plymouth is seeking a dedicated Case Manager to join their team. The position involves providing professional care to clients with serious emotional disturbances and mental illnesses. Candidates must have a High School Diploma and at least 3 years of experience, with a preference for a Bachelor’s degree in a related field. Responsibilities include documentation, client assessment, and support to individuals and families. The role offers competitive benefits and the opportunity to positively impact the community.

Qualifications

• Minimum of a High School Diploma and 3 years of experience required.
• Bachelor’s degree in Counseling, Social Work, Psychology, Nursing or closely related field preferred.
• CPR/First Aid and NCI/CPI Certifications required within 90 days.

Responsibilities

• Responsible for accurate and timely documentation of services.
• Assesses client needs and formulates a strength-based ISP.
• Provides support, education, and consultation to clients and families.

Skills

Proficient in Microsoft Word

Crisis intervention skills

Strong documentation skills

Client assessment

Understanding of mental illness

Education

High School Diploma

Bachelor's degree in Social Work

Job description

Harbor is currently looking to add a Case Manager to our mental health team in Bowling Green. This position provides professional care to children and youth experiencing serious emotional disturbances (SED), adults experiencing a severe and persistent mental illness (SPMI), individuals with co-occurring mental health and substance use disorders (COD), and their families.

Position is full time.

Requirements:

• Minimum of a High School Diploma and 3 years of experience required. Bachelor’s degree in Counseling, Social Work, Psychology, Nursing or closely related behavioral/mental health field preferred.
• Must be proficient and accurate in computer use, including Microsoft Word.
• Must successfully complete required training, before services are rendered, in basic competencies including, at a minimum, an understanding of mental illness or substance use disorder treatment and recovery, psychiatric and substance use disorder symptoms and their impact on functioning and behavior; how to therapeutically engage a person with mental illness or a person in substance use disorder treatment and recovery; crisis response procedures; an understanding of the community behavioral health system, social service systems, criminal justice system and other healthcare systems; de‑escalation techniques and understanding how your own behavior can impact the behavior of others.
• Must successfully demonstrate the basic competencies listed above, as determined by your supervisor’s review, within 90 days of hire.
• When applicable, non‑licensed staff will be required to complete 20 hours of CEUs every 24 months.
• Must have reliable transportation, valid driver’s license, acceptable driving record and be deemed insurable through Harbor’s vehicle insurance carrier.
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.

Responsibilities:

• Responsible for accurate and timely documentation which may include, but is not limited to: activity/progress notes, ISPs, DPS logs, incident report forms and any other forms necessary to document services.
• Assesses client needs and formulates a strength‑based ISP in conjunction with the client, family and/or significant others.
• Crisis prevention & intervention
• Provides support, education and consultation to clients, families, and/or significant others.
• Monitors clients to identify and minimize effects of psychiatric symptoms.
• Assists the client and family in increasing social support skills and networks.
• Coordinates indicated evaluations and assessments by internal and/or external providers.
• Coordinates and monitors all services identified in the ISP.
• Provides assistance in gaining access to essential community resources.

About Harbor:

• A leading provider of mental health and substance use treatment for over 100 years
• 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
• Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!

Why Work for Harbor?

It is fast‑paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:

• Medical, dental, and vision coverage
• Retirement plan with company match
• Generous paid time off, sick time, and paid holidays
• Tuition and professional license reimbursement programs
• Clinical supervision hours offered
• Ability to make a difference in your community!

Qualifications

Education

Required

High School Diploma + 3 Years Experience or better.

Preferred

Bachelors or better in Social Work.

Licenses & Certifications

Required

CPI/NCI

CPR/First Aid

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.