Targeted Case Manager

Horizon Health; Greater London; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Employer paid employee insurance

Generous paid holidays

Retirement plan

Short-term disability

Employee assistance program

Job summary

Horizon Health is seeking a dedicated professional for patient intake care including information collection, compliance facilitation, and support for addiction recovery. The role involves collaboration with a multidisciplinary team to ensure effective treatment and education for patients. Ideal candidates will possess a Bachelor's degree in a relevant field and have experience working with individuals with substance use disorders. The position comes with a comprehensive benefits package including health insurance and 401(k) matching.

Qualifications

• Bachelor’s degree in psychology, sociology, social work, or related fields required.
• Minimum of one year of full-time employment in a human service setting working with individuals with substance use disorders.

Responsibilities

• Perform patient information collection and documentation.
• Assist patients in creating realistic addiction recovery goals.
• Ensure compliance with treatment programs and regulations.
• Collaborate with multidisciplinary team for patient care.

Skills

Excellent verbal and written communication skills

Ability to establish and maintain effective working relationships

Compassion for others

Willingness to continue training/education

Ability to effectively present information

Education

Bachelor’s degree in a human services field

Job description

Job Summary

Performing Intake Care including patient information collection, and documentation for new and existing patients, facilitation of patient flow, and facilitation of compliance of patient throughout treatment program designed around each individual in order to achieve long term goal of freedom from addiction.

Key Duties, Responsibilities, and Skills

• Ordering, organizing and stocking of educational materials from manufacturers and other resources in collaboration with multidisciplinary team.
• Initial intake and ongoing patient information collection and reporting in a timely manner.
• Patient education and observance of induction medication timing.
• Assisting patients in creating realistic goals toward achieving freedom from addiction.
• Ensuring accountability of treatment program/patient compliance.
• Ensuring compliance with HIPAA and CFR 42 Part 2 regulations.
• Patient and family/Significant Other education – including proper and effective administration techniques, management of side effects, proper storage and protection of medication, recovery resources, support group, and counseling information.
• Urine drug screen review and collaboration with multidisciplinary team.
• State medication report (KASPER) review and collaboration with multidisciplinary team.
• Collaboration with healthcare providers outside of Horizon Health to assure continuity of care.
• Assisting with physician education/compliance of company policies.
• Assist patients with referrals to community resources.
• Excellent verbal and written communication skills.
• Ability to establish and maintain effective working relationships in a multidisciplinary team environment.
• Ability to work with compassion for others regardless of race, cultural background, sexual orientation, religious beliefs, political beliefs, or any other issue that would be a potential therapeutic barrier to helping someone with addiction issues.
• Willingness to continue training/education in addiction recovery and therapeutic regimens.
• Ability to effectively present information and respond to questions from teammates, patients and other members of a multidisciplinary team.

Education, Skills, Certification, and Experience

Bachelor’s degree in a human services field, including psychology, sociology, social work, family studies, human services, counseling, nursing or another human service degree program related to working with individuals with substance use disorders AND a minimum of one (1) year of full‑time employment working directly with adolescents or adults in a human service setting after completion of educational requirements or a master’s degree in a behavioral science, as defined above, may substitute for the one (1) year of experience.

Benefits

• 401(k) matching
• Health insurance
• Paid time off
• Employer paid employee insurance
• Family insurance coverage available
• Generous paid time off & paid holidays
• Retirement plan
• Short‑term disability
• Employee assistance program
• Bi‑weekly pay with direct deposit
• Team work culture
• NHSC STAR program member, which provides student loan relief to eligible employees

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.