Case Manager

Victim Support; Kendal; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

28 days annual leave + BHs

Pension with employer contribution

Enhanced sick pay

Cycle to work scheme

Wellbeing support

Career development opportunities

Job summary

Victim Support in Cumbria is recruiting a Case Manager to deliver Domestic Abuse case management interventions in the Westmorland & Furness area, covering Kendal Police Station. The role requires regular travel, a driving licence, and access to a vehicle.

It involves proactive engagement with perpetrators to reduce risk and co-ordinate with multi-agency partners. You will work within a Drive Project framework to support victims, survivors and children, delivering psychosocial interventions in a

Qualifications

• Experience in domestic abuse, offender rehabilitation, or mental health settings.

Responsibilities

• Provide one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse.
• Develop and review risk and safety plans with partner agencies.
• Collaborate with IDVAs and other services to coordinate intervention plans.
• Support victims and survivors through the process and contribute to safer outcomes.

Skills

Case management

Driving licence

Multi-disciplinary team

Risk assessment

Interventions

Job description

We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria. We are recruiting a Case Manager to cover the Westmorland & Furness area as part of the Drive Project .

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

Area of Business

Operations

Number of Vacancies

1

Location or Function

Cumbria

Full time/Part time

Full time

Hours per week

37.5

Work schedule

Monday - Friday 9am - 5pm

Basic Salary

29,583.00 per annum

Contract type

Permanent

DBS required?

Enhanced

Police vetting required?

Yes

Closing Date

15/10/2026

Ref No

6959

Documents

• Case Manager JD.pdf (PDF, 228.42kb)

What we offer

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

This role is based at Kendal Police Station, West Morland & Furness, Cumbria, and involves regular travel. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.

You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will support individuals to make meaningful changes and contribute to improved quality of life and safer outcomes-helping offenders move away from the criminal justice system.

You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.

We are seeking experienced professionals from domestic abuse, offender rehabilitation, or mental health backgrounds who bring strong case management expertise and a passion for behaviour change. This role involves delivering one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long‑term risk to current and future victims/survivors, and children.

This post will be subject to an Enhanced DBS Disclosure.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.