Caseworker- Multi Crime

Victim Support; Rotherham; Hybrid; GBP 22,000 - 28,000; Part time

Benefits offered by this job

Flexible Working Options

Generous Annual Leave

Birthday Leave

Pension Plan

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing

Wellbeing Support

Inclusive Networks

Sustainable Travel

Career Development

Job summary

Victim Support in South Yorkshire is seeking a part-time Multi-Crime Caseworker to join the Operations team on a hybrid basis, combining home and office time in Rotherham. The role may require regular travel across South Yorkshire, with hours negotiated between Monday and Friday.

The Caseworker will conduct holistic assessments, develop tailored support plans for individuals affected by crime, and deliver information, advocacy, and resources to service users.

Qualifications

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• Work effectively both as part of a team and independently.
• Develop and maintain partnerships with internal and external organisations.
• Ability to maintain professional boundaries and confidentiality.

Responsibilities

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring tailored support & information for each victim.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate and confidential case records.

Skills

Communication skills

IT skills

Organisational skills

Teamwork

Partnership development

Confidentiality

Job description

We are seeking a dedicated and compassionate Multi-Crime Caseworker to join our Operations team on a hybrid basis working both at home and from our office in Rotherham. This is a hybrid role that may require regular travel throughout South Yorkshire.

Area of Business: Operations

Number of Vacancies: 1

Location or Function: South Yorkshire

Full time/Part time: Part time

Hours per week: 30

Work schedule: Hours to be worked between Monday to Friday. Actual hours can be discussed at interview.

Basic Salary: 22,201.60 per annum (FTE 27,752.00 per annum)

Contract type: Permanent

DBS required: Enhanced

Police vetting required: Yes

Closing Date: 21/09/2026

Ref No: 6931

• Documents: Multi Crime Caseworker.pdf (PDF, 213.78kb)

What we offer

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.