Case Manager

Rolls-Royce plc; East Midlands; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Generous Annual Leave

Retirement Savings / Pension ( Rolls-R

Group Life Assurance

Income Protection

Job summary

Rolls-Royce plc in Derby, UK, is seeking a Case Manager to advise Senior Leaders in HR, support the case team, and manage end-to-end disciplinary, grievance, and tribunal processes. The role includes handling early conciliation, providing expert guidance, and driving improvements across HR operations.

You will work in a hybrid mode (minimum three days on site per week), using systems such as Workday and other IT platforms, to deliver insights and action plans based on trends and data analysis.

Qualifications

• Degree in HR or Business or equivalent experience.
• Extensive experience in tribunal claims, discipline, grievance, and conflict issue case management.

Responsibilities

• Conduct investigations and support disciplinary hearings.
• Support leaders with conflict issues and speedy resolution.
• Manage end-to-end tribunal claim processes and early conciliation requirements.
• Train, support, and guide leaders in Case Management.
• Produce trends and data analyses for HR across business areas.
• Identify lessons learned and implement process improvements.
• Drive compliance and continuous improvement of HR policies and practices.
• Identify legal challenges and resolutions; update policies as needed.

Education

Degree in HR/Business

Tools

Excel

PowerPoint

Word

Workday

Job description

Case Manager – Derby, UK (Hybrid – minimum 3 days on site per week)

Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Position Summary

An exciting opportunity has arisen for a Case Manager to join the team in the UK. Provide specialist advice to Senior Leaders in HR and the business on all aspects of case management, support the case team with managing cases and expert advice. Supporting the management of Early Conciliation and Tribunal Claims, including representing the company at tribunal hearings. Drive timescales, improvement activities and procedure changes including requirements in relation to the rights bill changes. You will use several tools to support you in the role such as Company Policies, Workday, and IT platforms. You will be required to manage end to end processes, provide the business with key insights and action plans to address trends and areas for improvement. You will support a programme of work to upskill people leaders and provide support and guidance as required.

What you will be doing

• Conduct investigations and support disciplinary hearings under the Disciplinary Procedure and supporting People Leaders with Grievances raised by Employees
• Support people leaders with conflict issues and driving a speedy resolution
• Help manage the end-to-end process for tribunal claims and requirements for early conciliation
• Train, support, and guide leaders in all aspects of Case Management
• Produce Trends and Analysing data for all Business area on various Employee Relation aspects
• Responsible for identifying lessons learnt on all processes and identifying and implementing improvements
• Driving compliance and continuous improvement in all relevant policies, procedures and practice
• Identify legal challenges and resolutions
• Identify policy and procedure changes based on legal updates

Position qualifications

• Degree qualified in a Business or HR Discipline or equivalent experience
• Extensive Experience in managing tribunal claims, discipline, grievance, and conflict issues through the process Case Management experience

Preferred requirements

• Articulate, numerate with the ability to manipulate, and present data as required
• Comfortable around key tools including Excel, PowerPoint, Word
• Good working knowledge of HR processes and the relevant IT systems to support those processes, Workday would be an advantage
• Well-developed customer and relationship management skill set
• Ability to influence people leaders effectively in a business environment
• Problem solving approach to process improvement

Regional Benefits

• Generous Annual Leave
• Retirement Savings through the Rolls-Royce Retirement Savings Trust
• Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group
• Income Protection provides an income in the event that you are unable to work due to illness or injury

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Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient, and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be level.

This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade.

It is advised that you inform your current manager of your application for this role.

Grade: Level C

Closing Date: 29/09/2026