Case Manager

Rolls-Royce plc; West of England; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Annual Leave (Generous)

Retirement Savings

Life Assurance

Income Protection

RR Shares Matching

Digital GP

Job summary

Rolls-Royce plc in Derby is seeking a Case Manager to provide expert HR case management guidance to senior leaders and to support the case team across disciplinary, grievance and tribunal matters, in a Derby-based hybrid role, with minimum three days on site per week.

You will manage end-to-end processes, drive timelines, produce trends and insights for improvement, address trends with action plans, upskill people leaders, and advise on policy changes in line with legal updates and rights bill

Qualifications

• Degree qualified in a Business or HR discipline or equivalent experience.
• Extensive experience in managing tribunal claims, discipline, grievance, and conflict issues through the process.
• Case Management experience.

Responsibilities

• Conduct investigations and support disciplinary hearings under the Disciplinary Procedure and supporting People Leaders with Grievances raised by Employees
• Support people leaders with conflict issues and driving a speedy resolution
• Help manage the end-to-end process for tribunal claims and requirements for early conciliation
• Train, support, and guide leaders in all aspects of Case Management
• Produce Trends and Analysing data for all Business area on various Employee Relation aspects
• Responsible for identifying lessons learnt on all processes and identifying and implementing improvements
• Driving compliance and continuous improvement in all relevant policies, procedures and practice
• Identify legal challenges and resolutions
• Identify policy and procedure changes based on legal updates

Skills

Case management

Tribunal claims

Discipline

Grievance

Conflict resolution

Education

Degree in Business or HR

Tools

Excel

PowerPoint

Word

Job description

Job Description Case Manager Derby, UK Derby/Hybrid – minimum 3 days on site per week

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Position Summary

An exciting opportunity has arisen for a Case Manager to join the team in the UK. Provide specialist advice to Senior Leaders in HR and the business on all aspects of case management, support the case team with managing cases and expert advice. Supporting the management of Early Conciliation and Tribunal Claims, including representing the company at tribunal hearings. Drive timescales, improvement activities and procedure changes including requirements in relation to the rights bill changes. You will use several tools to support you in the role such as Company Policies, Workday, and IT platforms. You will be required to manage end to end processes, provide the business with key insights and action plans to address trends and areas for improvement. You will support a programme of work to upskill people leaders and provide support and guidance as required.

What you will be doing:

• Conduct investigations and support disciplinary hearings under the Disciplinary Procedure and supporting People Leaders with Grievances raised by Employees
• Support people leaders with conflict issues and driving a speedy resolution
• Help manage the end-to-end process for tribunal claims and requirements for early conciliation
• Train, support, and guide leaders in all aspects of Case Management
• Produce Trends and Analysing data for all Business area on various Employee Relation aspects
• Responsible for identifying lessons learnt on all processes and identifying and implementing improvements
• Driving compliance and continuous improvement in all relevant policies, procedures and practice
• Identify legal challenges and resolutions
• Identify policy and procedure changes based on legal updates

Position qualifications:

• Degree qualified in a Business or HR Discipline or equivalent experience
• Extensive Experience in managing tribunal claims, discipline, grievance, and conflict issues through the process
• Case Management experience

Preferred requirements:

• Articulate, numerate with the ability to manipulate, and present data as required
• Comfortable around key tools including Excel, PowerPoint, Word
• Good working knowledge of HR processes and the relevant IT systems to support those processes, Workday would be an advantage
• Well-developed customer and relationship management skill set
• Ability to influence people leaders effectively in a business environment
• Problem solving approach to process improvement

Regional Benefits

• Generous Annual Leave
• Retirement Savings through the Rolls-Royce Retirement Savings Trust
• Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group
• Income Protection provides an income in the event that you are unable to work due to illness or injury
• Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free!
• Digital GP provides a convenient way for you to access GP consultations

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs.

Closing Date: 29/09/2026