Case Coordinator — Hybrid Admin Role

Brook Street; Liverpool; Hybrid; GBP 19,000 - 27,000; Full time

Job summary

Brook Street in Liverpool is seeking a proactive Caseworker to support day-to-day operations in a professional setting. The role involves preparing routine correspondence, handling data, and completing forms with attention to detail.

You will liaise with internal and external stakeholders, supervise a small workload if required, and work under general supervision with independent judgement. The position offers a temporary, office-leaning pattern with some remote work.

Qualifications

• Excellent communication skills, both written and oral.
• Administrative experience with strong working knowledge of Microsoft Office.
• The ability to verify information carefully and keep records accurate.
• Confidence following procedures, while still applying some independent judgement.
• A collaborative approach when liaising with different stakeholders.

Responsibilities

• Prepare routine correspondence and check work.
• Compile, verify and report data with attention to detail.
• Complete forms and reports per procedures.
• Provide junior management support, including workload management.
• Liaise with internal and external stakeholders to keep information flowing smoothly.
• Work under general supervision, using independent judgement when following instructions.

Skills

Excellent communication

Administrative experience

Microsoft Office

Verify information

Independent judgement

Collaborative approach

Tools

Microsoft Office

Job description

Brook Street in Liverpool is seeking a proactive Caseworker to support day-to-day operations in a professional setting. The role involves preparing routine correspondence, handling data, and completing forms with attention to detail.

You will liaise with internal and external stakeholders, supervise a small workload if required, and work under general supervision with independent judgement. The position offers a temporary, office-leaning pattern with some remote work.