Case Coordinator

Cambridgeshire Constabulary; Cambridgeshire and Peterborough; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

Cambridgeshire Constabulary is recruiting a Case File Coordinator within the Case File Standards and Support Unit to support victims and witnesses and help bring offenders to justice. The role is primarily agile-based with flexible working, with occasional attendance at police sites in Cambridgeshire.

You will ensure case file material is accessible to criminal justice partners, aiding efficient court time and timely resolutions. Strong IT skills and meticulous attention to detail are required.

Qualifications

• Experience in case file management or criminal justice environment is helpful.
• Attention to detail and strong IT literacies are essential.
• Willingness to learn and provide outstanding service to victims of crime.

Responsibilities

• Coordinate case file materials to ensure accessibility for criminal justice partners.
• Support the Case File Standards and Support Unit to improve court readiness and efficiency.
• Assist in communications between policing and criminal justice partners.

Job description

Cambridgeshire Constabulary Police Staff Permanent Full Time Investigations Standards Agile, Chord Park Scale 5 £30,333 37

I'm delighted to share that we are currently recruiting for a Case File Coordinator within our Case File Standards and Support Unit. This is a genuinely rewarding time to pursue a career in the Criminal Justice sector, and this role places you right at the heart of communication between policing and our criminal justice partners.

As a Case File Coordinator, you'll play a pivotal role in championing the interests of victims and witnesses, while also supporting the process of bringing offenders to justice. The position is primarily agile-based, offering flexibility in your working arrangements, though there will be occasions when you'll need to attend one of the police sites within Cambridgeshire.

Your responsibility in ensuring case file material is accessible to our criminal justice partners is absolutely vital, helping to make effective use of court time and achieving the earliest possible resolution for victims of crime.

We are seeking candidates who are passionate about their work, able to confidently navigate IT solutions after training, and possess a keen eye for detail. A helpful attitude towards all enquiries coming into the office is essential, as we strive to offer the best possible service to our criminal justice partners.

Previous experience in the criminal justice world is not required; all you need is an openness to learn and a willingness to provide outstanding service to victims of crime.

Additional Advert Information

• Internal Applicants To apply for this role, internal applicants must have successfully completed their probationary period. If you qualify as an internal candidate within the advertising force, you may upload either your CV or the internal role summary form attached to this advert.
• Vetting Process Please note that, as part of the vetting process, the BCH Vetting Unit may need to contact your current line manager for a Supervisor Appraisal. This requirement aligns with the 2025 National Guidelines for Vetting (APP 6.5.18). Examples of when this may apply include:
• Transferring to another force
• Renewing vetting clearance
• Moving into another role requiring MV clearance (even if you currently hold MV clearance)
• Moving into or working in a role involving close contact with vulnerable individuals

If any of the above apply to you, please expect your line manager to be contacted when you submit your vetting application.

• Redeployment and Redundancy This vacancy is open to employees at risk of redundancy and will remain available to redeployees until a final offer has been agreed and accepted. Redeployees at risk of redundancy will take priority over all other applicants at any stage of the recruitment process. If successful, redeployees will remain on their home force’s terms and conditions.
• Role Profile We recommend downloading and saving a copy of the role profile, as it will no longer be accessible once the advert closes.
• Commitment to Inclusion As a Disability Confident Leader, we are committed to creating an inclusive workplace where everyone feels respected, valued, and able to be themselves. We provide workplace adjustments wherever needed so that all colleagues can thrive. If you have a disability and meet the minimum criteria for the role, you will be guaranteed an interview under the Offer an Interview Scheme.