Operational Learning Administrator - Cambs

Cambridgeshire Constabulary; Monkswood; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Pension schemes

Generous annual leave

Sick pay

Flexible working

Wellbeing support

Cycle to work

Blue Light Card

Job summary

Cambridgeshire Constabulary is seeking an Operational Learning Administrator for the Cambs area. You will support coordination of specialist training, manage bookings and attendance, and assist with iLearn LMS processes to ensure timely data updates and effective delivery of learning events.

The role blends office-based and remote work in Cambridgeshire, with a focus on continuous improvement and strong stakeholder communication.

Qualifications

• Experience coordinating events and training schedules.
• Ability to manage attendance, bookings and changes.
• Experience with learning management systems and IT solutions.

Responsibilities

• Coordinate specialist skills training and events within Operational Learning.
• Manage demand, eligibility, bookings and cancellations.
• Support attendance and skills data updates.
• Provide first-line support for LMS queries and signpost to contacts.

Skills

Organisational skills

Problem solving

Interpersonal skills

Process improvement

Stakeholder liaison

Tools

iLearn LMS

CARM

Job description

Operational Learning Administrator - Cambs

Force Cambridgeshire Constabulary

HIDDEN - Role Type Police Staff

Contract Duration Permanent

Contract Type Full Time

Department Human Resources

Location Monkswood

Grade Scale 4

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.

37

Closing Date

13/09/2026, 23:55

Job Description

The Operational Learning Administration Team work with the core delivery teams within the department to support the co-ordination of specialist skills training including Public & Personal Safety training, Driver training, Crime training, Initial & Assessment and Force systems.

The Administration team is responsible for co-ordinating event management and logistics relating to Operational Learning training schedules. This includes, managing demand, eligibility, booking/cancellations, impact assessing changes to ensure events can run effectively and efficiently and the timely update of attendance and skills.

The admin team also facilitate the functional operation of iLearn, the BCH Learning Management System (LMS) which controls the data for deployable skills which feed into CARM, the Resource Management System. This includes understanding system related processes, functionality, recognising anomalies and identifying the consequential impacts to support with issue resolution.

We also act as the first point of contact for query management for customers with Operational Learning training and Learning Management System queries. The team also provide a level of support for BCH training related queries outside of Operational Learning and signposting customers to the appropriate contacts and processes.

The role is varied and interacts with a range of stakeholders with links to training responsibilities in the local force areas.

A strong candidate would demonstrate strong organisational skills, versatility, problem solving and interpersonal skills. This should include the ability to identify patterns or inefficiencies and a proactive approach to working with colleagues to provide new ideas and opportunities relating to continuous improvement and implementation of change where required. Experience of systems and IT solutions is critical to the function of the team. Whilst training will be provided, technical/digital capabilities would be beneficial along with experience in process design, continuous improvement and a sense of critical/lateral thinking.

The role is a blend of office working and remote working, based in Cambridgeshire.

For more information on the role, pleasecontact Aimee Stearne, the OL Administration Team Leader via [e-mail]

Additional Advert Information

Vetting Process Please note that, as part of the vetting process, the BCH Vetting Unit may need to contact your current line manager for a Supervisor Appraisal. This requirement aligns with the 2025 National Guidelines for Vetting (APP 6.5.18). Examples of when this may apply include:

• Transferring to another force
• Renewing vetting clearance
• Moving into a role requiring MV clearance (even if you currently hold MV clearance)
• Moving into or working in a role involving close contact with vulnerable individuals

If any of the above apply to you, please expect your line manager to be contacted when you submit your vetting application.

Redeployment and Redundancy This vacancy is open to employees at risk of redundancy and will remain available to redeployees until a final offer has been agreed and accepted. Redeployees at risk of redundancy will take priority over all other applicants at any stage of the recruitment process. If successful, redeployees will remain on their home force’s terms and conditions.

Commitment to Inclusion As a Disability Confident Leader, we are committed to creating an inclusive workplace where everyone feels respected, valued, and able to be themselves. We provide workplace adjustments wherever needed so that all colleagues can thrive. If you have a disability and meet the minimum criteria for the role, you will be guaranteed an interview under the Offer an Interview Scheme.

What We Offer

• Pension Schemes: Access to the Local Government Pension Scheme, with employer contributions and death-in-service benefits.
• Generous Annual Leave: 24 to 33 days (depending on rank and length of service).
• Sick Pay: Up to six months full pay and six months half pay (depending on service).
• Family Leave: Occupational maternity, adoption, and paternity pay (depending on service).
• Carers and Discretionary Leave
• Flexible Working: Including compressed hours, flexible shifts, job sharing, annualised hours, and agile working (role dependent).
• Wellbeing Support: Local wellbeing teams, on-site gym facilities and exercise classes (location dependent).
• Sports & Social Clubs: Enjoy discounts, trips, and events through our dedicated clubs.
• Cycle to Work Scheme
• Blue Light Card App: Option to sign up for discounts in-store and online for emergency service workers.
• Financial Support: Access to Police Mutual for savings plans, insurance, loans, and independent financial advice.
• Employee Assistance Programme: Confidential support for personal and professional wellbeing.
• Staff Support Networks: Including groups for Black and Minority Ethnic colleagues, LGBTQ+ colleagues, disability awareness, menopause support, faith-based groups, and more.
• Trade Union Membership: Access to UNISON.
• Career Development: Opportunities for progression, promotion, and leadership training.

Equality, Diversity & Inclusion

We are committed to building a workforce that is inclusive and truly representative of the communities we serve. We welcome applications from individuals of all backgrounds, especially those currently under-represented in policing, including:

• Black, Asian and Minority Ethnic communities
• People of all ages and abilities
• All faiths and religions
• LGBTQ+ communities
• Individuals from disadvantaged or marginalised backgrounds

All applications are assessed fairly and based on the evidence you provide and your suitability for the role.

Disability Confident Logo

Recruitment and Selection Policy

Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.

Police Barred and Advisory Lists

Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.

Vetting and Safeguarding

We are committed to safeguarding and operate safer recruitment processes, to ensure a police service that employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.

Cambridgeshire Constabulary recognises the growing use of AI tools in preparing job applications. While these tools can support you in expressing your skills and experience more effectively, their use must align with the principles of honesty, integrity, originality, and personal accountability. We want to learn about you and your own personal experiences and how these make you suitable for the role, this will be assessed throughout the recruitment process including at interview, which AI cannot replace. Please find out more about the acceptable and unacceptable uses of AI in our recruitment process.