Case Administrator – Offender Management & Rehab

Mitie Cleaning & Hygiene Services; York and North Yorkshire; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Development opportunities

Inclusive team environment

Health and wellbeing support services

33 days annual leave

Free onsite parking

Free onsite gym facilities

Free meals during shifts

Blue Light Discount Card

Job summary

Mitie Care & Custody is seeking a Case Administrator to support the Offender Management Unit at HMP Millsike. The role focuses on administrative tasks, data management, and coordination with probation and prison colleagues to aid rehabilitation and risk management.

The ideal candidate will have intermediate IT skills (Excel/Word/Outlook), strong written communication, and a proactive approach to learning. Full training is provided, with opportunities for development within the Mitie team.

Qualifications

• Intermediate IT skills including Excel, Word and Outlook.
• Clear written communication and ability to meet customer expectations.
• Willingness to complete training and learn new processes.

Responsibilities

• Provide administrative support within the Offender Management Unit (OMU).
• Liaise with courts, police and probation on case management tasks.
• Maintain accurate records and data in line with policies and procedures.
• Process OASys, RoTL, MAPPA and related paperwork for prisoners.
• Support re-categorisation, recall paperwork and parole applications.

Skills

Communication

Teamwork

Problem solving

Organization

Adaptability

Continuous learning

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Data systems

Job description

Mitie Care & Custody is seeking a Case Administrator to support the Offender Management Unit at HMP Millsike. The role focuses on administrative tasks, data management, and coordination with probation and prison colleagues to aid rehabilitation and risk management.

The ideal candidate will have intermediate IT skills (Excel/Word/Outlook), strong written communication, and a proactive approach to learning. Full training is provided, with opportunities for development within the Mitie team.