CAS Co-Ordinator

Transformation Unit; Wolverhampton; Remote; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Supportive environment

Job summary

The Royal Wolverhampton NHS Trust is recruiting for a Band 3 Medical Secretarial post in General Surgery. The role provides a comprehensive secretarial service to consultants and junior staff, including CAS support and EPR clinic amendments.

The successful candidate will handle workload with initiative, ensure confidentiality, and contribute to RTT pathway administration while maintaining high professional standards.

Qualifications

• NHS administration including RTT
• Secretarial experience
• Booking appointments
• RTT pathway

Responsibilities

• Take Lead for CAS - Admin (Clinical Assessment Service) updated Dashboard and processing referrals.
• To obtain investigation results and exercise judgement to ensure medical attention is urgently drawn to abnormal results.
• Act up in the absence of the Senior Team Secretary to maintain an optimum service.
• Provide cross cover for the secretarial team during absences.
• Accurately record reasons for clinic/patient cancellations and re-booking via EPR.
• Be familiar with and comply with Trust and Departmental Policies and procedures.

Skills

Secretarial experience

Booking appointments

NHS administration

Tools

EPR

Job description

Main area General Surgery Grade Band 3 Contract 12 months (12 month fixed term contract) Hours Full time - 37.5 hours per week Job ref 225-DIV1-8216862

Employer The Royal Wolverhampton NHS Trust Employer type NHS Site The Royal wolverhampton NHS trust Town Wednesfield Salary £25,760 - £27,476 per annum Salary period Yearly Closing 08/10/2026 23:59

Band 3

Job overview

To provide a comprehensive secretarial service to consultants, junior medical staff and medical secretaries including CAS support, ensuring the highest level of confidentiality is maintained at all times .

The post holder will be required to demonstrate a significant level of initiative in organising their workload and in making decisions and taking action in accordance with departmental policy.

To make clinic amendments on EPR, this includes, cancelling, changing and setting up of outpatient clinics.

Main duties of the job

Take Lead for CAS - Admin ( Clinical Assessment Service) updated Dashboard and processing referrals.

To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to abnormal results.

To act up in the absence of the Senior Team Secretary, ensuring all duties are completed in an effective and efficient manner to ensure an optimum service is always maintained.

To provide cross cover for the secretarial team during absences.

To elevate RTT issues to the Directorate Management Teams, and to ensure the 18-week Referral to treatment Pathways are opened and closed appropriately in line with national standards.

To accurately record reasons for clinic/patient cancellations, change of appointments, including re-booking appointments as requested through EPR.

Respond in a professional and sensitive manner when dealing with confidential issues to patients, relatives, and other agencies

To accurately create records and update patient related information onto the EPR.

Assist with the training and induction of any new, or less experienced, secretarial/support staff.

Be familiar with and comply with all Trust and Departmental Policies and procedures.

Participate in appraisals to agree/revise Personal Development Plans.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

To provide high quality audio-typing and word processing facilities with, medical terminology, as required by Medical Staff, ensuring that the work is completed in an efficient and timely manner.

Take Lead for CAS - Admin (Clinical Assessment Service) updated Dashboard and processing referrals.

To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to abnormal results.

To ensure all information and messages received from patients, colleagues and medical staff are communicated efficiently and correctly. This can be of a sensitive or complex nature. .

To act up in the absence of the Senior Team Secretary, ensuring all duties are completed in an effective and efficient manner to ensure an optimum service is maintained at all times.

To elevate RTT issues to the Directorate Management Teams, and to ensure the 18-week Referral to treatment Pathways are opened and closed appropriately in line with national standards.

To accurately record reasons for clinic/patient cancellations, change of appointments, including re-booking appointments as requested through EPR.

Respond positively and promptly to enquiries and problems received from patients, medical staff and other agencies, using initiative to take appropriate action in accordance with departmental policies and procedures.

Be committed to continual self-development and training to meet the requirements and further development of the specialty.

Respond in a professional and sensitive manner when dealing with confidential issues to patients, relatives, and other agencies

To accurately create records and update patient related information onto the EPR.

Assist with the training and induction of any new, or less experienced, secretarial/support staff.

Be familiar with and comply with all Trust and Departmental Policies and procedures.

Participate in appraisals to agree/revise Personal Development Plans.

To work closely with Health Records Staff and Team members to ensure the development of an efficient team to effectively support the Directorate/Department.

Attend and participate in regular staff meetings.

To participate in team, professional and personal development activities and promote commitment to continuous development and improvement.

Applicationform and interview

• NHS administration including RTT

application form & interview

• Secretarial experience
• Booking appointments
• RTT pathway

Flexible Working

As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Qualifications

Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Visa/Sponsorship Information

In line with UKVI requirements, the Trust is unable to sponsor any applicants for Skilled Woker Visas who do not meet the minimum eligibility requirements including applicable salary thresholds and concessions. Before applying, please ensure that you have the right to work in the UK, or that the role is eligible for sponsorship. For more information, please visit: Health and Care Worker Visa or Skilled Worker Visa.

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.