Audio Typist/Admin Support

Blackpool Teaching Hospitals; Lancashire; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Flexible working

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust is seeking an experienced Medical Audio Typist to support busy clinical teams within the Surgical, Anaesthetics, Critical Care and Theatres divisions.

You will assist medical secretaries, provide high‑quality audio typing, and use Microsoft Office packages to prepare documents. The role requires initiative, accuracy, and good communication within a busy hospital setting.

Qualifications

• 3 GCSEs including English or equivalent.
• ECDL or IT qualification.
• Health Service Background is preferred.
• Business Administration Level 2 or equivalent.

Responsibilities

• Retrieve and deliver patients’ case notes from hospital filing departments.
• Type letters and manage administrative correspondence using MS Word.
• Provide audio typing support to medical secretaries to meet timescales.
• Order stationery and distribute as required for the team.
• Loster duties as directed by admin manager and team leader.

Skills

Audio typing

MS Office

Medical terminology

Communication

Organisation

Education

3 GCSEs including English

ECDL or IT qualification

Health Service Background

Business Administration Level 2

Tools

Microsoft Word

Hospital information system

Job description

Latest jobs at Blackpool Teaching Hospitals

We are currently recruiting to a number of Healthcare Assistant (HCA) vacancies through our ongoing rolling recruitment programme. As each advert closes to allow applications to be reviewed and processed, the next advert is prepared for publication.

If you visit our vacancies page and cannot see a current HCA advert, it may be because one advert has recently closed and the next is in the process of being uploaded. Please be assured that a new advert will be available shortly, and we encourage you to check back the following day for the latest opportunities.

Main area Gastroenterology Grade NHS AfC: Band 2 Contract Fixed term: 12 months (5x new posts) Hours Full time - 37.5 hours per week (Core Hours, Monday - Friday, Between 08:00 - 17:00) Job ref 382-SWC120-26

Site Blackpool Teaching Hospitals Town Blackpool Salary £25,272 per annum (pro rata for part time) Salary period Yearly Closing 13/10/2026 23:59

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.

We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.

We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.

Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.

Job overview

An opportunity has arisen for an experienced and proficient medical audio typist to support our busy and dynamic teams within the division of Surgical, Anaesthetics, Critical Care and Theatres.

You will support the Medical Secretaries to help provide a high quality service to our patients.

Please be aware that this post may close early due to popularity. There is no sponsorship for this post.

You will have a good working knowledge of Microsoft Office packages, medical terminology and audio typing skills. You will possess good communication skills, be able to organise and prioritise your workload and must be able to work using your own initiative.

You will have a flexible and professional approach with a commitment to personal and professional development and team working.

PLEASE NOTE: If a high number of applications are received the post may close earlier than advertised.

Main duties of the job

Main duties may include filing results, retrieving/distributing case note files from all areas of the Trust, tracing hospital records using the hospital information system, typing correspondence using Microsoft Word in addition to providing audio typing duties to support all medical secretaries within a department who support the Consultants’ workload when needed, collecting post and any other duties specified by the admin manager and team leader.

The post holder will work under the direction of senior staff to deliver administrative support within a department, ensuring key performance indicators (KPIs) are met. Working within, and adhering to, the Trust standards of practice, and Trust policies and procedures.

Communicating effectively and working collaboratively with clinical colleagues and external agencies to ensure the delivery of a professional and coordinated service.

Other duties will be incorporated and subject to the ever-changing needs of providing a specialised patient service.

Training on the hospital systems used will be provided.

Working for our organisation

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents –it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

Detailed job description and main responsibilities

1. Leadership and Professional Responsibilities

1.1 Maintain professionalism in accordance with Code of Professional Conduct and relevant standards of practice.

1.2 Participate in appraisal.

2. Quality Standards / Corporate Governance

2.1 Report any incidents using the safeguard IT system.

2.2 Have knowledge of risk assessments within the workplace and inform senior staff of any identified risks to children and young people, staff or others.

2.3 Complete all statutory and mandatory training as stipulated by the organisation.

3. Organisational Responsibilities

3.1 Use electronic systems where available.

3.2 Work with senior staff to ensure Trust wide and Divisional objectives are met.

4. Clinical Responsibilities

4.1 To retrieve & deliver patients’ case notes from the hospital’s filing departments, or other parts of the hospital when required in order to support the team demands.

4.2 Use electronic systems to record information, type letters, book appointments etc.

4.3 Order stationery for the team and distribute as required.

4.4 To provide audio typing duties to support the medical secretaries in a timely manner in order to meet the required timescales set by the management team.

4.5 Develop a working knowledge of digital dictation systems or any future systems used within the Trust.

4.6 Work with the secretaries to identify any urgent work that will be required to be typed and complete this in a timely fashion.

4.7 You will be responsible for your actions and omissions in terms of health and safety and agree to attend all mandatory training and adhere to the guidelines at all times.

4.8 Contribute to audits, patient feedback and activity data as requested by senior staff.

5. Other Duties

5.1 Liaise with Consultants and secretaries as required.

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.

Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.

Person specification

Qualifications

• 3 GCSE’s including English or equivalent
• ECDL or IT qualification
• Health Service Background
• Business Administration Level 2 or equivalent

Experience and Skills

• Advanced word processing skills/qualifications
• Previous experience working in an office environment
• Experience working under pressure and to tight deadlines
• Advanced audio typing skills
• Knowledge of Medical Terminology
• Ability to work under pressure
• Willingness to be flexible to meet departmental needs

Any invitation to interview will be sent to the email account stated on your application form.

If the role you have applied for requires a Disclosure and Barring Services (DBS) check we will administer this as part of your pre‑employment checks. Please note, you will be required to repay the cost on appointment. This will be collected via a salary deduction. You can choose whether to pay this over 1‑3 months from your salary or as a one‑off payment on commencement in post. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £25.50, Standard DBS check £25.50 and Enhanced DBS check £53.50.

You are encouraged where possible, to register for the DBS update service. This is an annual registration fee of £16. By registering for the update service you will not have the additional cost of repeated disclosures.

Should you withdraw your application, you may be required to reimburse the cost of the DBS check.

DBS checks remain free of charge for volunteer positions.

By submitting an application for this vacancy you are confirming your agreement to the above in the event you are successfully appointed.

The DBS Code of Practice can be accessed here .

Please ensure that you read the Person Specification attached below as your application will be judged against this.

Please note that every effort will be made to keep the vacancy live until published closing date, though there may be instances where such interest is generated, that for administrative reasons the post may close earlier.

Please note that in line with national NHS guidelines this Trust operates a strict non‑smoking policy. Members of staff are not permitted to smoke on Trust premises or grounds at any time nor take breaks during working hours for the purposes of smoking.

The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert.

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