Carpenter

Serco; Norwich; On-site; GBP 27,000 - 36,000; Full time

Job summary

A leading company in public services is seeking a Building Craftsperson (Carpenter) for the Norfolk & Norwich University Hospital. This full-time role involves maintaining building services, ensuring safety and reliability, and offers opportunities for career development in a supportive environment.

Benefits

Up to 6% contributory pension scheme

Discounts on cinema, entertainment, shopping

Support for career development

Varied and engaging work

Qualifications

• Previous experience in a similar maintenance role within a large organization.
• Knowledge of the building trade is ideal.
• Professional approach and strong health and safety awareness.

Responsibilities

• Ensure the hospital’s building and fabric services are maintained to a high standard.
• Undertake planned preventative maintenance and respond to repairs.
• Perform fire door maintenance, flooring repairs, and window maintenance.

Skills

Communication

Customer Service

Health and Safety Awareness

Ability to Work Under Pressure

Education

NVQ Level 2

Job description

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Full time, Permanent (37.5 hours per week)

08:00AM – 16:00PM (Monday - Friday)

Salary - £27,000 - £36,000 (depending on experience and qualifications) per annum plus benefits

Here at Serco, we’re looking for a Building Craftsperson (Carpenter) to join us at the Norfolk & Norwich University Hospital. This role offers a unique opportunity to work in a diverse environment, providing a wide scope for developing skills and knowledge across the wider building trade, while supporting the NHS and the community.

Reporting to the Building Supervisor, you will be part of the building maintenance team responsible for providing building maintenance across the Norfolk & Norwich Hospital site as part of Serco’s Hard FM estates service to the NHS.

Main Accountabilities

The post holder will ensure that the hospital’s building and fabric services and equipment are maintained to a high standard, ensuring their quality, safety, and reliability.

You will undertake planned preventative maintenance and respond to repairs as requested by the client, supported by necessary training (e.g., working at heights, health and safety). Typical work includes:

• Fire Door maintenance – inspections and repairs under an approved scheme.
• Fire stopping/compartmentation work – installation and repairs, subject to training.
• Flooring repairs.
• Suspended ceiling repairs.
• Dry lining works including plasterboarding.
• Door maintenance, including installation and ironmongery.
• Window maintenance and repair, including glazing work.
• Window restrictors.
• Roof repairs.

Requirements for the Role:

Applicants should demonstrate previous experience in a similar maintenance role within a large organization, hold a minimum of NVQ Level 2, and ideally have knowledge of the building trade. A professional approach, strong health and safety awareness, good communication and customer service skills, and the ability to work under pressure are essential.

Why Serco?

Meaningful work: Contributing to patient care 24/7.

Opportunities: Support for career development and progression.

Great team: Interacting with staff, patients, visitors, and colleagues.

What We Offer:

• Up to 6% contributory pension scheme.
• Discounts on cinema, entertainment, shopping, mobile plans, and leisure memberships.
• The chance to make a positive impact.
• Varied and engaging work.
• A supportive employer that recognizes your contributions.

About Serco

Serco employs 50,000 people delivering essential public services worldwide, including defense, transport, justice, immigration, healthcare, and citizen services. We are committed to innovation and improving public services for all.

Joining Serco grants access to our Employee Networks, promoting diversity and inclusion, led by passionate colleagues.

Apply

Please click the apply button to submit your application. We encourage prompt applications as closing dates may be moved forward if application volumes are high.

Serco values diversity and inclusion, providing reasonable adjustments during the interview process and supporting flexible working arrangements. We are proud to be a Disability Confident Leader and hold the Gold Standard for Inclusive Employers. Applicants with unspent criminal convictions are welcome to apply; please contact us for more information.