Caretaker

Bellrock Group; Worcester; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days annual leave

Salary exchange pension

Life cover

Paid sick leave

Healthcare plan

Job summary

Bellrock Group is seeking a reliable Facilities Porter/Handyperson to join our Worcester Library site. You will perform day-to-day porterage, general maintenance, and PPM tasks, and assist with post-room, cleaning, and janitorial duties to support a safe, well‑presented building.

Working with the Facilities Team, you’ll prioritise tasks, log repairs, and help ensure smooth daily operations. The role requires flexibility, basic IT skills, and good communication with staff and visitors.

Qualifications

• GCSE level or equivalent is desirable.
• Health & Safety awareness essential for daily tasks.
• Good IT skills for logging repairs and notices.

Responsibilities

• Open and close the building according to shift pattern.
• Daily checks of interior and exterior condition; report defects.
• Carry out, where qualified, or assist M&E with PPM tasks and remedial work.
• Record utility meter readings and undertake fire alarm tests.
• Provide a handyperson service for minor repairs and maintenance.
• Support daily cleaning operations and handling of deliveries and post.

Skills

Team working

Health & Safety awareness

Flexible working hours

Handyman skills

Craft Trade Qualifications

First Aid

Fire Safety

Good IT skills

Communication skills

Ability to work under pressure

Education

GCSE level

Job description

Worcester Library, Office Based

Role Overview

This is a key post and forms an integral part of Bellrock’s approach to delivering a prompt and proactive service to the building users. The post holder will be responsible for the provision of day-to-day porterage and general maintenance service, which includes the carrying out of routine PPM tasks and reactive maintenance.

The role also includes provision of post-room and janitorial services and therefore the job requires the operative to be both flexible and able to work with different groups of staff.

The post holder will work closely with other members of the Facilities Team to prioritise day-to-day tasks and duties but will be responsible to the Assistant Facilities Manager.

Key Responsibilities

• Open and Close the building dependant on shift pattern
• Daily check of interior and exterior condition of the premises ensuring defects are reported and graffiti are removed.
• To carry out, where qualified, or assist M&E technicians with the PPM tasks.
• To carry out, where qualified, or assist M&E technicians with remedial work.
• Record utility services meter readings.
• Carry out weekly tests on fire alarms and undertake in liaison with the Facilities Manager, ad-hoc fire evacuation tests.
• Liaise with Facilities Manager/Helpdesk/Specialist Sub-contractor to attend breakdowns to specialist plant and equipment.
• Provide a handyperson service to carryout minor maintenance items i.e. minor repairs, a replacement of light bulbs, unblocking of taps/toilets, putting up of shelves and notice boards, inspection lubrication and minor adjustments to pumps air handling units and fans, Door and frame repairs, Door closer repair and replacement, suspended ceiling repairs, door furniture repairs, glazing repairs, signage repairs, ladder and step-ladder inspection for H&S, minor plastering repairs, decorating repairs, lock repair replacement and ad hoc decorating & painting
• Support daily cleaning operation where required
• External litter picking, grounds maintenance, gritting and snow clearance.
• Monitoring and replenishment of consumable stock levels
• Collection and distribution of deliveries
• Sortation and delivery of post thorough-out the building.
• Any reasonable and related ad-hoc tasks as requested by Facilities Manager

Skills & Experience

• Educated to GCSE level.
• Must be numerate and literate for the purpose of communications and recording of information.
• Health & Safety awareness
• Good level of proficiency in IT applications
• Team working
• Flexible working hours
• Flexible working methods to agreed standards in similar environment
• Handyman skills
• Craft Trade Qualifications
• Contract awareness
• First Aid
• Fire Safety
• Person Management
• Ability to work on own initiative and as part of a team.
• Ability to work constructively with a wide range of building users at all levels.
• Ability to think positively and present ideas and solutions clearly.
• Well-developed interpersonal and communication skills.
• Ability to work under pressure
• Positive customer and client facing attitude
• Evidence of being an organised hard worker focused on customer satisfaction
• Demonstrate experience of working in similar environment or working with craft trades or property services

AI fluency & learning mindset

We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Worcester Library, Worcester, WR1 3PB, Monday to Sunday 06.30 – 22.30. Shift pattern which will be based on a 3 early (06,30 – 15.00), 3 late (1400 – 22.30) and 3 off, Monday to Sunday.

Participation in the shift rota will be a contractual requirement

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Why Bellrock?

At Bellrock, our people make the difference.

We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.

We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you’re looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.

Inclusion

We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.