Caretaker

Manchester City Council; Manchester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Holiday allowance

Pension scheme

Parental leave

Discounts

Job summary

Manchester City Council is seeking a Caretaker to deliver high-quality cleaning and janitorial services across communal areas and buildings. The role includes maintaining health and safety standards, coordinating repairs, and providing a responsive presence for residents across multiple sites.

You will be a key contact for residents, manage safety records and assist with enquiries. The position requires physical work, reliability, and the ability to travel between locations as needed.

Qualifications

• Experience in building maintenance or caretaking is desirable.
• Ability to perform manual duties and standing for long periods.
• Good customer facing skills and communication with residents.

Responsibilities

• Provide a high-quality cleaning and janitorial service to all communal areas, including landings, stairs, lifts, store rooms, bin chute areas, bin room etc.
• Ensure the building(s) and grounds are cleaned and maintained to a high standard, including management of repairs in communal areas.
• Manage the health & safety of the building(s), including risk assessments and safety systems are check and recorded and any issues escalated.
• Be a responsible key holder and ensure the safety and security of the building is managed effectively at all times and report incidences of ASB to the local housing team.
• Carry out regular inspections of general service areas e.g. lifts, communal entrance, stairs, machinery rooms etc. Maintain safety records and report repairs to repairs contractors via the Customer Contact Centre.
• Follow up / chase repairs to ensure they are completed promptly. Report and progress repairs for disabled or elderly tenants or in cases of emergency.
• Be a first point of contact for the residents of the building(s) and assist with any enquiries where possible or ‘signpost’ to the relevant services.
• Able to work with limited supervision
• Has the ability to identify issues and prioritise workload.
• Physically able to undertake manual duties and walking/standing for long periods.
• Good customer facing skills and communicating well with residents.
• Liaising with colleagues, stakeholders, and partner agencies.

Job description

Working Hours: 35 Hours per week

Contract Type: Full-Time, Permanent

Additional Payments: Casual Car Allowance

Contract Type: Full-Time, Permanent

Closing Date: 07 September 2026

Closing time: 11.59pm

Interview Method: Face to Face

Legal Right to Work: Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.

Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

Closing Date: 05 May 2026

This role is subject to -

Medical Clearance - Pre-placement health assessment (PPHA)

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

Casual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use.

Driving Licence - The successful candidate must always hold a full valid driving licence as you will be required to drive a vehicle adhering to council regulations.

Do you want to make a difference to the residents of North Manchester?

Does a job that is interesting and rewarding sound appealing?

As a Caretaker you will provide a high quality, responsive and customer-focused service to residents. Ensuring that the buildings are maintained will full regard to health and safety, fire safety, undertake risk assessments and reporting / chasing repairs. You will be responsible for maintaining all external communal areas such as gardens and car parks. Delivering a flexible and responsive cover over multiple sites and have the means to travel between locations.

Working within the Mobile caretaking service which consists of 15 team members and 1 manager. The role holder will be required to cover multiple high rise blocks and respond to day to day duties.

Saturday working hours may be required on occasions 8.00am to 12.00 with would be paid as overtime .

The Main Responsibilities Are

• Provide a high-quality cleaning and janitorial service to all communal areas, including landings, stairs, lifts, store rooms, bin chute areas, bin room etc.
• Ensure the building(s) and grounds are cleaned and maintained to a high standard, including management of repairs in communal areas.
• Manage the health & safety of the building(s), including risk assessments and safety systems are check and recorded and any issues escalated.
• You will be a responsible key holder and will ensure the safety and security of the building is managed effectively at all times and report incidences of ASB to the local housing team.
• Carry out regular inspections of general service areas e.g. lifts, communal entrance, stairs, machinery rooms etc. Maintain safety records and report repairs to repairs contractors via the Customer Contact Centre.
• Follow up / chase repairs to ensure they are completed promptly. Report and progress repairs for disabled or elderly tenants or in cases of emergency.
• Be a first point of contact for the residents of the building(s) and assist with any enquiries where possible or ‘signpost’ to the relevant services.
• Able to work with limited supervision
• Has the ability to identify issues and prioritise workload.
• Physically able to undertake manual duties and walking/standing for long periods.
• Good customer facing skills and communicating well with residents.
• Liaising with colleagues, stakeholders, and partner agencies.

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job - it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester Is Our Vision For a Fairer, Greener, And Healthier City - a Vision Shaped By The People Of Manchester. It Guides Everything We Do At The Council And Is Brought To Life Through The Our Manchester Behaviours

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

Benefits We Offer

• Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension - You'll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your newborn or support your family during critical life events.
• Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme

Requirements

We guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term condition
• If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme
• If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application.

When You Join Us

We’re a Disability Confident Employer, Offering

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email [e-mail].

What we will need from you if you’re successful

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

Pre-Employment Checks

• Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK.
• References: We’ll require references from your current and previous employer(s).
• Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
• Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
• Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
• Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information
• Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

Other Relevant Information

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

For more information about the role, please ensure that you read the role profile attached.

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