Careers Information, Advice and Guidance -Adviser

Seetec; Sheerness; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Leave + Birthday day off

Pension 5% Employee 5% Employer

Healthcare plan (Cash Plan)

Annual salary review

Refer a Friend Scheme

BenefitHub discounts

Volunteer days

Job summary

Seetec in the United Kingdom is seeking a Careers Information, Advice and Guidance Adviser (CIAG Adviser) to support offenders in custody with tailored career coaching, workshops, and action plans. You will work within HMP Elmley on the Isle of Sheppey, promoting brighter futures beyond custody and contributing to safer communities.

The role focuses on empowering individuals, building skills and confidence, and delivering structured guidance to reduce reoffending.

Qualifications

• High level of initiative and motivation with the ability to seek out solutions to problems.
• Excellent interpersonal skills with the ability to work independently.
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process
• Customer/Service User Focus

Responsibilities

• Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
• Record all interactions with prisoners on relevant Justice systems, updating case notes and local MI systems.
• Documenting advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
• Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
• Work flexibly across different prisons to support continuity of service

Skills

Initiative

Interpersonal skills

Professional development

Customer focus

Job description

We're Hiring for a Careers Information, Advice and Guidance Adviser (CIAG Adviser) to join our team.

As a CIAG Adviser you will work within prison settings, empowering individuals to develop the skills, confidence, and aspirations needed for a fresh start by providing tailored career coaching, workshops, and personalised action plans.

You’ll inspire individuals to envision and achieve brighter futures beyond custody. This role is more than just a job, it's a chance to transform lives, reduce reoffending, and contribute to stronger communities.

Our ideal candidate would possess a combination of specific skills, qualifications, and personal attributes. You’ll need to be resilient, empathetic, and adaptable. If you seek purpose, challenge, and a role that makes a tangible difference, this could be the ideal next step in your career.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £26,500 To £29545 pro rata (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Location: HMP Elmley - Isle of Sheppey

Contract: Permanent

Hours: Full Time - 37 hours per week

Key Responsibilities

• Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
• Record all interactions with prisoners on relevant Justice systems, updating case notes and local MI systems.
• Documenting advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
• Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
• Work flexibly across different prisons to support continuity of service.

Skills & Experience

• High level of initiative and motivation with the ability to seek out solutions to problems
• Excellent interpersonal skills with the ability to work independently,
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process
• Customer/Service User Focus