Ciag Advisor

Career Connect; East Midlands; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Flexitime

Training provided

Job summary

Career Connect is seeking an enthusiastic CIAG Adviser to work with offenders in custody, helping them prepare for work on release. You will engage learners in learning, training and employment opportunities to set them on a positive pathway after release.

The role requires confident, proactive communication, a non-judgemental approach and strong attention to detail. A Level 4 or higher in IAG is preferred, with experience of working with offenders or vulnerable groups.

Qualifications

• Experience working with offenders or other vulnerable groups.
• Level 4+ in IAG or higher.
• Excellent communication and proactive approach.
• Comfortable with databases and strong attention to detail.

Responsibilities

• Engage offenders in learning, training and employment opportunities for release.
• Maintain and use databases to track progress and outcomes.
• Work toward individual targets within contract requirements.
• Provide training and support to help successful reintegration after release.

Skills

Confident

Good communicator

Non-judgemental

Database skills

Attention to detail

Education

IAG Level 4+

Job description

We are looking for an enthusiastic and confident Career Information Advice and Guidance (CIAG) Adviser, working with offenders in custody to help them prepare for work on release. If you have experience of working with offenders or other disadvantaged people and you want to make a difference, we would love to hear from you.

The job involves working with people serving custodial sentences, to engage them in learning, training and employment opportunities, so they’re ready to start a new life on release and break the cycle of reoffending.

This is a fantastic opportunity to make a real difference to people and communities.

You’ll need to be:

• * confident and proactive
• * a good communicator with a non-judgemental approach
• * comfortable working on databases and have a strong attention to detail

We are especially looking for applicants who have experience of helping offenders or other vulnerable groups to move forward in their lives. If you’re someone who can really connect with people to help them to progress, work in a prison environment, embrace the quality and compliance requirements of the contract and have the skills to work towards individual targets, we’d love to hear from you.

We’ll give you all the training you need to do the job and to get established in the new role. Our teams are always supportive and friendly towards new starters, to help them to settle into the job. We are particularly interested in applicants who hold a Level 4 or above in IAG.

The contract requires a 37.5h working week and we also offer flexitime, so when we ask our staff to do extra, we always make sure they’ve got those hours to take back another time. It’s a great benefit of working for Career Connect.

A full job description can be downloaded at the bottom of this page.

Are you ready to join a high-performing team and make a contribution to changing lives?

The closing date for this vacancy is 23-Oct-2026

Interviews are expected to take place on 02-Nov-2026 via MS Teams