In-Custody Careers Adviser

Seetec; Devon and Torbay; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave + BH + Birthday

2 Volunteer Days

Pension - 5% Employee 5% Employer

Healthcare Cash Plan with life cover

Annual salary review

Refer a Friend Scheme

BenefitHub discounts and cycle to work

Job summary

Seetec in Devon seeks a Careers Information, Advice and Guidance Adviser to support participants in custody on resettlement. You will deliver tailored careers guidance, create action plans, and help manage barriers to employment while maintaining thorough records and compliance.

The role is full-time at HMP Channings Wood, with the stated salary range reflecting L4 qualifications. You will provide one-to-one guidance, run employability workshops, and arrange relevant training and education

Qualifications

• Level 4 qualification in Careers, Information, Advice and Guidance (or willingness to undertake).
• Experience delivering careers advice to adults.
• Good knowledge of the local labour market and employability support.
• Proficient with Microsoft Office and digital collaboration tools.

Responsibilities

• Manage a caseload of participants in custody and support their resettlement goals.
• Provide careers information, advice and guidance to help progress toward employment.
• Deliver employability workshops and coordinate career events and speaker visits.
• Maintain accurate case notes and ensure timely updates on tracking systems.
• Build and sustain positive professional relationships with participants and staff.

Skills

Caseload management

Careers advice delivery

Microsoft Office 365

Microsoft Teams

Excellent communication

Relationship building

Education

Level 4 qualification in CIAG

Tools

Microsoft Office 365

Microsoft Teams

Job description

We're hiring for a Careers Information, Advice and Guidance Adviser. The role will require you to manage a caseload of participants in custody, providing careers information, advice and guidance to support their resettlement journey. You'll help individuals overcome barriers, develop new skills, achieve agreed milestones and progress towards sustainable employment.

Delivering tailored support forms a key part of the role, including assessments, one-to-one guidance, training, education opportunities, pre-release planning and employment support. Through personalised action plans and ongoing encouragement, participants will be supported to build confidence, raise aspirations and prepare for life beyond custody. Accurate record keeping is a key part of the role. You'll maintain case notes, update risk information and record achievements on our systems, ensuring compliance requirements are met and participant progress is fully documented.

Our ideal candidate will be passionate about helping people overcome barriers and achieve positive change. You'll have excellent communication skills, the ability to build strong relationships and experience of supporting individuals. Most importantly, you will be resilient, motivated and committed to helping participants develop the skills, confidence and aspirations needed to move towards sustainable employment and successful resettlement.

In return for your dedication, knowledge, and commitment, we re offering a competitive salary range of £26,000 - £29,545 per annum (for those qualified at L4) with these great additional benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a Friend Scheme
• Free access to BenefitHub an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Our Communities Division is an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee‑owned.

What our people say.

Location: HMP Channings Wood located on Greenhill Lane, near Newton Abbot, Devon (TQ12 6DW) and benefits from road access via the A38 and surrounding local routes. The prison is accessible by public transport, with local bus services operating near the site and Newton Abbot railway station located nearby, providing connections across Devon and the South West.

Hours: Full time, 37.5 hours per week (Monday to Thurs 7:45-16:30 and Friday 7:45-12:15)

Contract: Permanent

Closing Date: 21 October 2026

Key Responsibilities

• Manage a caseload of participants, supporting the achievement of personal and team targets
• Provide careers advice and information, supporting participants to achieve work, learning and personal development goals
• Deal with challenging situations in a professional and confidential manner
• Ensure all information is recorded timely and accurately to the tracking system
• Deliver employability workshops and coordinate careers events/relevant speaker visits

Skills & Experience

• Level 4 qualification In Careers, Information, Advice and Guidance (or willingness to undertake)
• Experience in the delivery of careers advice to adults
• A good working knowledge of the local labour market
• Able to use a range of Microsoft Office programs, including 365 products and modern digital technologies i.e. Microsoft Teams
• Excellent communication and presentation skills
• Able to develop and sustain positive professional relationships