Career Coach for Employment & Impact

Seetec Business Technology Centre; Poole; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Birthday Day off

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual Pay Review

Refer a Friend Scheme

BenefitHub discounts

Job summary

Seetec Group is recruiting an Employment Adviser to guide participants toward sustainable employment and help them overcome barriers with personalised coaching.

You will manage a caseload, build strong relationships with customers, and work to exceed service standards while supporting career progression. This is an office-based, full-time role in Poole with a competitive salary and benefits.

Qualifications

• Knowledge of the local labour market in the specified locations.
• Basic knowledge of self-employment concepts and options.
• Fully IT literate with Microsoft Office programmes.
• Experience working in a target-driven environment.
• Experience delivering services that meet contractual and quality standards.

Responsibilities

• Meet and strive to exceed personal performance targets (KPIs).
• Progressively manage a caseload of referred customers to overcome barriers to employment.
• Deliver a positive experience to new customers and ensure engagement with the programme.
• Achieve the customer service standards required on the programme.
• Provide tailored job-search and interview preparation support.

Skills

Local labour market knowledge

Self-employment knowledge

Target-driven experience

Delivering services to meet standards

Tools

Microsoft Office

Job description

Seetec Group is recruiting an Employment Adviser to guide participants toward sustainable employment and help them overcome barriers with personalised coaching.

You will manage a caseload, build strong relationships with customers, and work to exceed service standards while supporting career progression. This is an office-based, full-time role in Poole with a competitive salary and benefits.