Care Team Leader - Guaranteed Hours

Good Oaks Home Care; Maidenhead; Hybrid; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Full-time hours

Fully paid training

Holiday pay

Funded qualifications

Professional progression

Free virtual GP access

Blue Light Card

Company pension

Referral bonuses

Paid volunteer days

Job summary

Good Oaks Home Care is seeking a Team Leader for our Maidenhead and Windsor branch, covering Maidenhead, Windsor, Slough, Taplow, Eton and surrounding areas.

Most of your week is out on the road with a regular caseload of your own, while the rest is the team leader side: supporting newer carers, covering the office phones, helping with training, and taking your turn on the on-call rota. We are a young branch and you’ll help build the service.

Qualifications

• Experience in domiciliary care, and ready to step up.
• Availability to start between 7am and 8am, and to work every other weekend.
• We will support you to obtain a Level 3 Diploma if you don't already have it.
• A full UK driving licence and access to your own vehicle.
• The right to work in the UK; sponsorship not available.
• Willingness to complete an Enhanced Adult DBS check.

Responsibilities

• Deliver care calls across the Maidenhead, Windsor and Slough patch, with a regular caseload of your own.
• Cover gaps, sickness and short-notice changes.
• Support and buddy newer carers out in the field.
• Cover the office phones when the Registered Manager or Director is out.
• Help with inductions, shadow shifts and training.
• Take your turn on the on-call rota.
• Keep an eye on care plans and flag when something has changed.

Skills

Team leadership

Care experience

Driving licence

DBS check

Education

Level 3 Diploma in Health and Social Care

Job description

Already an experienced carer and ready for the next step? This is a Team Leader role at our Maidenhead and Windsor branch, covering Maidenhead, Windsor, Slough, Taplow, Eton and the surrounding area.

Most of your week is out on the road with a regular caseload of your own. The rest is the team leader side: supporting newer carers, covering the office phones, helping with training, and taking your turn on the on-call rota. We opened in September 2025, so this is still a young branch and you'll need to be happy to roll your sleeves up, helping build the service rather than stepping into something that's already up and running.

What you'll get

• £16.00 per hour weekday and £18.00 per hour weekend for your care calls, plus 45p per mile

• £14.00 per hour for office time, training and team leader work

• At least 60% of your stated availability guaranteed as paid hours, every four-week pay period. Real security, not zero-hours

• If we can't fill your guaranteed hours with care calls we find you other paid work, and any remaining shortfall is still paid

• A place on the on-call rota with an additional payment, and any visits you cover while on call paid on top

• Full-time hours

• Fully paid training and holiday pay

• Funded qualifications and genuine progression, including Level 3. We promote from within

• Free virtual GP access for you and your family, 365 days a year

• Blue Light Card and employee discount scheme

• Company pension, referral bonuses and paid volunteer days

• Supportive, friendly management who are there when you need them

What you'll do

• Deliver care calls across the Maidenhead, Windsor and Slough patch, with a regular caseload of your own

• Cover gaps, sickness and short-notice changes. This is a real part of the job

• Support and buddy newer carers out in the field

• Cover the office phones when the Registered Manager or Director is out

• Help with inductions, shadow shifts and training

• Take your turn on the on-call rota

• Keep an eye on care plans and flag when something has changed

What we're looking for

• Experience in domiciliary care, and ready to step up

• Available to start between 7am and 8am, and to work every other weekend. This is essential, it's when our clients need us

• Able to keep your stated availability open at least three days ahead, so we can plan your work properly

• A Level 3 Diploma in Health and Social Care, or a willingness to work towards it. We'll support you

• Someone other carers will happily ring when they're stuck

• A full UK driving licence and access to your own vehicle

• The right to work in the UK. We're not able to offer sponsorship

• Willingness to complete an Enhanced Adult DBS check