Care Team Leader

Crystal Care Collection Limited; Cootham; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Full induction training programme

Paid breaks

Blue Light Card

Enhanced DBS check

Refer a Friend bonus scheme

Uniform tunic provided

Pay Day Breakfast

Free meal on shift

Ongoing training and development

Supportive management team

Career progression opportunities

Job summary

Crystal Care Collection Limited is seeking a Care Team Leader / Deputy Manager in Sussex to lead care teams and drive exceptional, person-centred care. You will mentor staff, manage day-to-day home operations with the General Manager, and ensure compliance with regulatory standards.

The role requires NVQ Level 3 in Health & Social Care, prior leadership experience, and a calm, communicative leadership style. Shift pattern is fixed three on/off, with 42 hours weekly and £18.22/hr.

Qualifications

• Holds an NVQ Level 3 in Health & Social Care (or equivalent).
• Previous senior care or leadership experience.
• Passionate about delivering exceptional resident care.
• Leads by example; enjoys coaching and developing others.
• Excellent communication and organisational skills.
• Can stay calm and make sound decisions in a fast-paced environment.
• Committed to high standards and regulatory compliance.

Responsibilities

• Lead and mentor care teams to deliver person-centred care.
• Support and mentor staff to ensure safe, compliant operations.
• Provide high-quality personal care per individual care plans.
• Act as Key Worker for allocated residents and plan adaptations.
• Develop, review and implement individual care plans.
• Oversee medication ordering, administration and recording.
• Ensure health & safety, COSHH and regulatory compliance.
• Complete quality audits, supervisions and appraisals as delegated.
• Participate in on-call rota and cover shifts when needed.
• Support day-to-day home operations with the General Manager.

Skills

Leadership

Coaching

Communication

Organisational skills

Calm under pressure

Education

NVQ Level 3 in Health & Social Care

Job description

Care Team Leader

2026-10-01T00:00:00

Sussex

GB

Any

2026-12-31T03:04:18.487

Lead with Compassion. Inspire Excellence. Make Every Day Matter.

Are you an experienced care professional with an NVQ Level 3 in Health & Social Care looking to take the next step in your career? At Crystal Care Collection, we're passionate about creating exceptional homes where residents receive outstanding care and our team members feel valued, supported and empowered to thrive.

We're looking for a dedicated Care Team Leader / Deputy Manager to join our team and play a key role in leading our care teams, maintaining the highest standards of care and supporting the day-to-day running of the home.

About the Role

As a Care Team Leader / Deputy Manager, you'll lead by example, supporting and mentoring care teams to deliver person-centred care that enables residents to live fulfilled, enriched and dignified lives. Working closely with the General Manager and Care Manager, you'll help ensure the home operates safely, effectively and in line with regulatory requirements, while promoting a positive culture for both residents and colleagues.

Key Responsibilities

• Take responsibility for the home outside office hours or in the absence of the General Manager and/or Care Manager, ensuring safe and effective operation.
• Lead, coach and support the care team to deliver outstanding person-centred care.
• Provide high-quality personal care in accordance with individual care plans.
• Act as a Key Worker for allocated residents, ensuring their needs and preferences are fully understood and met.
• Assist in developing, reviewing and implementing individual care plans.
• Undertake Move-In Assessments as delegated and contribute to decisions regarding admissions.
• Safely order, administer and record medication in line with company procedures and legislation.
• Maintain the highest standards of confidentiality and ensure colleagues do the same.
• Ensure compliance with Health & Safety, COSHH, Infection Prevention & Control and all relevant health and social care legislation.
• Complete quality audits, supervisions and appraisals as delegated by the management team.
• Support the delivery of hands-on care whenever required.
• Participate in the home's emergency on-call rota.

About You

We're looking for someone who:

• Holds an NVQ Level 3 in Health & Social Care (or equivalent).
• Has previous experience in a senior care or leadership role.
• Is passionate about delivering exceptional resident care.
• Leads by example and enjoys coaching and developing others.
• Has excellent communication and organisational skills.
• Can remain calm and make sound decisions in a fast-paced environment.
• Is committed to maintaining high standards and regulatory compliance.

Working Pattern

This role operates on a permanent rolling rota of three consecutive shifts on followed by three consecutive shifts off.

Shift Options: Full Time Days 8:00am - 8:00pm
Average 42 hours per week

Pay Rates

£18.22 per hour

What We Offer

• Full induction training programme
• Paid breaks
• Fully funded Blue Light Card
• Fully funded Enhanced DBS check
• Refer a Friend bonus scheme
• Uniform tunic provided
• Pay Day Breakfast
• Free meal on shift
• Ongoing training and development opportunities
• Supportive management team and genuine career progression

Ready to Join Us?

If you're a caring, motivated leader who wants to make a real difference every day, we'd love to hear from you.

We are currently unable to offer sponsorship for this role.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.

#IND5