Care Team Leader

Sanctuary Group; Chilton Moor; Remote; GBP 28,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Sick pay linked to service

Pension scheme

Life insurance

Training and development

Flexible working options

Staff discounts

Job summary

Pavillion in Houghton Le Spring is seeking a dedicated Care Team Leader to join Sanctuary Care. You will lead a friendly team at Pavillion, North View Terrace, Chilton Moor, Tyne & Wear DH4 5NW, guiding care assistants to deliver personalised care and enrich residents’ lives with dignity and respect.

The role emphasizes teamwork, compassionate communication, and flexible working to support a diverse, inclusive culture. Applicants should have care experience and NVQ3 or equivalent desirable.

Qualifications

• Experience in care is desirable.
• Ability to communicate clearly and work flexibly.
• Team-oriented approach with compassion for residents.

Responsibilities

• Support the wellbeing of residents and help them feel at home
• Work together as a team to enrich residents’ lives and support colleagues
• Deliver personalised care in line with individual care plans
• Make leisure and social activities part of every day
• Guide and encourage Care Assistants in their development
• Experience in care (NVQ3 in Social Care or equivalent is desirable)
• Ability to communicate clearly and work flexibly
• Team player who values collaboration
• Kindness and genuine interest in older people
• Commitment to treating everyone with dignity and respect

Skills

Team player

Communication

Flexibility

Kindness

Education

NVQ3 in Social Care or equivalent

Job description

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Houghton Le Spring, Tyne & Wear, GB, DH4 5NW

Department: Health and Social Care (Qualified and Non-Qualifie

Operation: Sanctuary Care

Closing Date:

Requisition: 230312

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Care Team Leader

Pavillion, Houghton Le Spring - North View Terrace, Chilton Moor, Tyne & Wear DH4 5NW

Where purpose meets possibility

We believe care is more than a job – it’s a calling, and we’d love you to be part of it. We’re excited to welcome a Care Team Leader to our friendly team at Pavillion in Houghton Le Spring - North View Terrace, Chilton Moor, Tyne & Wear DH4 5NW. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you’ll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make.

We're proudlyInvestors in People Platinum accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there.

When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.

Your role

• Support the wellbeing of residents and help them feel at home
• Work together as a team to enrich residents’ lives and support colleagues
• Deliver personalised care in line with individual care plans
• Make leisure and social activities part of every day
• Guide and encourage Care Assistants in their development
• Experience in care (NVQ3 in Social Care or equivalent is desirable)
• Ability to communicate clearly and work flexibly
• Team player who values collaboration
• Kindness and genuine interest in older people
• Commitment to treating everyone with dignity and respect

Your rewards

You deserve more than the basics. That’s why, alongside 28 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we offer a comprehensive package designed to support your wellbeing, recognise your contribution, and help you build a rewarding career with Sanctuary:

• CQC inspection bonus
• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities, including our Team Leader Development Programme
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
• Free uniform
• Refer a Friend scheme, rewarding you for helping great people join Sanctuary

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks where needed. Information provided during recruitment may be verified as part of these checks.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.