Care Support Worker

Focus Birmingham; Birmingham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

26 days annual leave + bank holidays +

Concessionary days

Christmas shutdown

Job summary

Focus Birmingham is seeking a compassionate Care Support Worker to help people with visual impairment and complex needs live well. You’ll support individuals throughout their day, including getting to and from our service, ensuring they feel safe, valued and respected at every step.

You’ll follow care plans, use personalised communication, support independence, assist with health and personal care, mobility and transport, and work with the team to deliver high‑quality, person‑centred care.

Qualifications

• Caring, reliable and ready to make a real impact.
• Ability to follow care plans and support independence.

Responsibilities

• Support people in a way that’s personal to them.
• Help people live life their way, shaping their own routines.
• Use communication methods tailored to each person’s needs.
• Support people to speak up for themselves or be their voice when they can’t.
• Encourage involvement in everyday activities that promote independence.
• Work with care plans using our care planning system.
• Support with health and personal care, including continence and mobility, and manage behaviours if needed.
• Safely support people in wheelchairs and help with transport via our vehicles.
• Deliver top-quality care.
• Keep accurate, up-to-date records of care and support.
• Share important information with Team Leaders and Supervisors.
• Complete induction and training programmes.
• Be an active part of the team, attend meetings and contribute ideas.
• Always treat everyone with respect.
• Follow Focus Birmingham policies to ensure safe, high-quality care.

Job description

Up to 26 days annual leave plus bank holidays and concessionary days

Christmas shut down

Make lives better with Focus Birmingham

We’re on the lookout for kind, dedicated Care Support Workers to join our team. If you’re someone who genuinely wants to make a difference and support people with visual impairment and complex needs to live well, we’d love to hear from you.

As a Care Support Worker, you’ll help individuals throughout their day – including getting to and from our service – making sure they feel supported, safe, and valued every step of the way. You’ll play a vital role in meeting both the physical and emotional needs of the people we work with.

If you’re caring, reliable and ready to make a real impact, come and be part of something meaningful.

What you’ll be doing:

Supporting people in a way that’s personal to them

Helping people live life their way, making choices and shaping their own routines.

Using a range of communication methods tailored to each person’s needs.

Supporting people to speak up for themselves – or be their voice when they can’t.

Encouraging involvement in everyday activities that promote independence and inclusion.

Working with care plans using our care planning system.

Supporting with health and personal care (including continence and mobility), and manage behaviours when needed.

Safely supporting people in wheelchairs and helping with transport via our vehicles.

Delivering top-quality care

Keeping accurate, up-to-date records of care and support.

Sharing important information with Team Leaders and Supervisors.

Completing our induction and training programmes

Being an active part of the team, attending meetings and contributing ideas.

Always treating everyone – from the people we support to their families and fellow staff – with respect.

Following all Focus Birmingham policies to ensure safe, high-quality care.