Care & Support Coordinator - Flexible Hours & On-Call

Confidential; Harrogate; On-site; GBP 18,000 - 26,000; Full time

Job summary

Confidential is seeking a Care & Support Coordinator in Harrogate to plan and coordinate high-quality, person-centred care. You will cover weekdays, evenings and weekends, with both full-time and part-time hours welcome.

Join a team that works closely with managers, families and professionals to ensure staff rostering, referrals and care plans are effectively managed while promoting independence and choices for our customers.

Qualifications

• Good verbal and written communication skills.
• Ability to plan, organise and coordinate staff rotas.
• Strong administrative and computer literacy.
• Ability to maintain accurate records and follow reporting procedures.
• Understanding and following organisational policies and procedures.

Responsibilities

• Plan, book and coordinate care visits.
• Manage staff rotas and staffing levels.
• Allocate staff to customers based on needs and skills.
• Update rostering system promptly with changes.
• Assess referrals and onboard new customers.
• Develop and maintain customer support plans and risk assessments.
• Communicate effectively with customers, families, staff and professionals.

Skills

Communication

Planning & Organisation

Administrative skills

Record keeping

Policy compliance

Education

Level 2 Health & Social Care

Willingness to progress to Level 3

Job description

Confidential is seeking a Care & Support Coordinator in Harrogate to plan and coordinate high-quality, person-centred care. You will cover weekdays, evenings and weekends, with both full-time and part-time hours welcome.

Join a team that works closely with managers, families and professionals to ensure staff rostering, referrals and care plans are effectively managed while promoting independence and choices for our customers.