Care & Support Assistant — Flexible Hours & Training

Sanctuary Group; West Stow; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Health and wellbeing support

Company-paid life insurance

Parental leave arrangements and annual

Leave purchase scheme

Company-funded training

Flexible working options

Inclusive culture

Exclusive retail discounts

Cycle to Work

Salary sacrifice arrangements

Job summary

Sanctuary Group is hiring a Care and Support Assistant in Bury St. Edmunds, Suffolk, to provide compassionate, person-centred care and support. The role includes assisting with daily routines, safety, and community access while following care plans and safeguarding requirements.

The position offers part-time hours with a supportive team, paid annual leave, pension benefits, and training opportunities to grow within a not-for-profit organisation that reinvests in its people.

Qualifications

• Experience delivering personal care is helpful but not essential.
• Kind, caring and compassionate nature.
• Ability to work well both independently and as part of a team.
• Flexible and adaptable to changing customer needs.
• Strong organisational skills.
• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Proficient technology/IT skills (Microsoft Office and similar).

Responsibilities

• Support customers with learning and physical disabilities to build independence and reach their potential.
• Work as a key worker to help individuals create and follow care and support plans.
• Provide personalised care, including sensitive personal care and safe medication management.
• Assist customers with daily routines such as getting up, washed and dressed.
• Support customers to access the community, including shops, cafés, friends and appointments.
• Promote a positive culture by engaging with customers and reducing social isolation.
• Help maintain a clean and comfortable environment and follow safe practices, including risk assessments.

Skills

Personal care

Compassionate nature

Independence & teamwork

Flexibility

Organisation

NVQ Level 2 in Health & Social Care

IT skills (MS Office)

Education

NVQ Level 2 in Health and Social Care (or willing to work towards)

Tools

MS Office

Job description

Sanctuary Group is hiring a Care and Support Assistant in Bury St. Edmunds, Suffolk, to provide compassionate, person-centred care and support. The role includes assisting with daily routines, safety, and community access while following care plans and safeguarding requirements.

The position offers part-time hours with a supportive team, paid annual leave, pension benefits, and training opportunities to grow within a not-for-profit organisation that reinvests in its people.