Care Quality & Operations Lead

Zohorecruit; Swadlincote; On-site; GBP 26,000 - 27,000; Full time

Job summary

Bradcare is seeking a Care Quality & Operations Coordinator to join our office and care coordination team in Swadlincote. You will support care planning, documentation, risk management and day-to-day operational coordination to ensure a high-quality service.

The role requires qualifications in Health and Social Care, a UK driving licence, experience in domiciliary care, and strong communication and organisational skills. Participation in the on-call rota is optional depending on business needs.

Qualifications

• Level 2 or Level 3 qualification in Health and Social Care or equivalent.
• Full UK driving licence and access to a vehicle.
• Experience in domiciliary health care or social care.
• Understanding of person-centred care and safeguarding.
• Experience using care documentation systems.

Responsibilities

• Support day-to-day delivery of care services and care planning.
• Review information, escalate outstanding actions, triage calls.
• Coordinate urgent care issues and emergency staffing cover.
• Maintain accurate records using Nourish and other systems.
• Liaise with GPs, nurses, social workers and families.
• Support onboarding of new carers and PPE/uniforms.

Skills

Communication skills

Organisational skills

Teamwork

Risk awareness

Calm under pressure

Education

Health and Social Care qualification

Tools

PASS

Nourish

Job description

Bradcare is seeking a Care Quality & Operations Coordinator to join our office and care coordination team in Swadlincote. You will support care planning, documentation, risk management and day-to-day operational coordination to ensure a high-quality service.

The role requires qualifications in Health and Social Care, a UK driving licence, experience in domiciliary care, and strong communication and organisational skills. Participation in the on-call rota is optional depending on business needs.