Care Quality & Governance Specialist

Call-In Homecare Limited; Scotland; Remote; GBP 26,000 - 35,000; Full time

Benefits offered by this job

£30,000 per annum

Guaranteed 40 hours per week

Mon-Fri 9am-5pm

Training & development

Career progression

Collaborative team environment

Meaningful impact on care quality

Job summary

Call-In Homecare is seeking a dedicated Care Governance Officer to join our Care Governance Team in Midlothian with travel across East and West Lothian. The role focuses on maintaining high standards of care quality, governance processes and person-centred care across services.

You will work with operational teams, carers and health professionals to support excellence in care delivery, ensuring plans, assessments and governance meet regulatory and internal standards while promoting learning and

Qualifications

• Minimum 12 months' experience within the health and social care sector.
• Experience in a Quality Officer, Senior Carer, Supervisor or similar role.
• Knowledge and understanding of care governance principles.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Ability to work independently and manage a varied workload.
• Eligible for or willing to apply for SSSC Supervisor Registration.
• Full UK driving licence and access to your own vehicle.

Responsibilities

• Conduct care audits, reviews and governance activities.
• Support the development and improvement of care planning documentation.
• Undertake client assessments, reviews and care plan updates.
• Perform field-based observations and competency assessments of care staff.
• Complete spot checks and provide constructive feedback to carers and supervisors.
• Support investigations relating to incidents, complaints and service improvements.
• Assist in the implementation of risk assessments and safe working practices.
• Work collaboratively with Registered Managers and operational teams to drive quality improvements.
• Promote a culture of openness, continuous learning and person-centred care.
• Ensure compliance with company policies, regulatory requirements and GDPR.

Skills

Care governance

Quality auditing

Communication skills

Organisation

Independence

Driving licence

SSSC registration readiness

Time management

Job description

Call-In Homecare is seeking a dedicated Care Governance Officer to join our Care Governance Team in Midlothian with travel across East and West Lothian. The role focuses on maintaining high standards of care quality, governance processes and person-centred care across services.

You will work with operational teams, carers and health professionals to support excellence in care delivery, ensuring plans, assessments and governance meet regulatory and internal standards while promoting learning and