Care Operations Manager

W4J Recruitment Solutions Ltd; Birmingham; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a dedicated provider of supported living accommodations as a Registered Supported Home Operations Manager. This role involves overseeing operations, collaborating with social workers, and expanding services by establishing new units. You'll ensure high-quality care in compliance with regulations while fostering a positive environment for staff and residents. With significant opportunities for career development and a chance to make a meaningful impact in the community, this position is ideal for someone passionate about providing tailored care and support. Become part of a growing organization committed to making a difference in the lives of vulnerable individuals.

Qualifications

• Proven experience in managing supported living services or similar operations.
• Strong understanding of CQC regulations and compliance requirements.

Responsibilities

• Oversee day-to-day operations of multiple supported homes ensuring high-quality care.
• Build and maintain strong relationships with social workers and local authorities.
• Identify opportunities for growth, including new supported living units.

Skills

Management of supported living services

Understanding of CQC regulations

Relationship-building skills

Entrepreneurial mindset

Organizational skills

Leadership abilities

Financial acumen

Passion for high-quality care

Education

Level 5 in Health and Social Care or equivalent

Job description

W4J Recruitment Solutions Ltd Birmingham, England, United Kingdom

We are seeking an experienced and proactive Registered Supported Home Operations Manager to oversee operations, collaborate with social workers to fill available homes, and expand our services by identifying and establishing new units.

About Us:

We are a dedicated provider of supported living accommodations, offering safe and nurturing environments for individuals in need of tailored care and assistance. Our mission is to create homes where residents can thrive, with the right balance of independence and support.

Key Responsibilities:

1. Operational Management:
   • Oversee day-to-day operations of multiple supported homes, ensuring high-quality care and compliance with regulatory standards.
   • Manage and support staff across units, fostering a positive and productive working environment.
   • Develop and implement operational procedures to maintain efficiency and consistency across all homes.
2. Engagement with Social Workers:
   • Build and maintain strong relationships with social workers, local authorities, and other referral agencies.
   • Act as the primary point of contact for placements, ensuring homes are filled promptly and with suitable residents.
   • Communicate regularly with social workers to understand needs and tailor services to meet individual care plans.
3. Expansion and Growth:
   • Identify opportunities for growth, including the development and opening of new supported living units.
   • Conduct feasibility studies for new locations, assessing demand, property suitability, and compliance requirements.
   • Collaborate with property owners, developers, and contractors to set up and furnish new homes to regulatory standards.
4. Compliance and Quality Assurance:
   • Ensure all homes meet CQC and other regulatory requirements, conducting regular audits and inspections.
   • Monitor and evaluate the quality of care provided, implementing improvements where necessary.
   • Stay up to date with industry regulations, standards, and best practices.
   • Manage budgets for each home, ensuring financial sustainability and cost-effectiveness.
   • Review and approve expenditures, including property maintenance and staff wages.

Key Skills and Attributes:

1. Proven experience in managing supported living services or similar operations.
2. Strong understanding of CQC regulations and compliance requirements.
3. Exceptional relationship-building skills, particularly with social workers, local authorities, and other stakeholders.
4. Entrepreneurial mindset with a proven ability to identify and execute growth opportunities.
5. Excellent organizational skills and the ability to manage multiple tasks simultaneously.
6. Strong leadership abilities, with experience in managing and motivating teams.
7. Financial acumen, including budgeting and cost management.
8. A passion for providing high-quality care and making a positive impact in the community.

Qualifications:

1. A relevant management qualification (e.g., Level 5 in Health and Social Care or equivalent).
2. Experience working in supported living, residential care, or related sectors.
3. Full UK driving license and willingness to travel as required.

Why Join Us?

1. Be part of a growing organization dedicated to making a difference in the lives of vulnerable individuals.
2. Take on a leadership role with significant opportunities for career development.
3. Work in a dynamic and supportive environment where your contributions are valued.

To apply please forward your CV to [e-mail]

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing