Care Navigator Supervisor - Healthcare Admin Lead

Leeds Community Healthcare NHS Trust; Leeds; On-site; GBP 24,000 - 28,000; Full time

Job summary

Leeds Community Healthcare NHS Trust is seeking an Admin Care Navigator Supervisor for Leeds Sexual Health Service. The role involves supervising the Care Navigator team, overseeing administrative functions and coordinating workloads to ensure efficient, patient‑focused service delivery at Beeston Hill Health Centre, Leeds.

The post requires strong leadership, organisational skills and prior supervisory experience, with familiarity in healthcare admin and systems such as SystmOne.

Qualifications

• Experience in healthcare administration or patient-facing environments.
• Previous supervisory experience and ability to manage competing priorities.
• Strong organisational and communication skills, with a focus on customer care.

Responsibilities

• Oversee day-to-day admin and Care Navigator team operations.
• Coordinate staffing and workloads; monitor service delivery and accuracy.
• Coach, train and support staff; manage annual leave and sickness processes.
• Manage appointment systems, patient access pathways, referrals and clinical correspondence.
• Monitor performance against standards and maintain information governance.

Skills

Leadership

Administration

Team supervision

Tools

SystmOne

Microsoft Office

Job description

Leeds Community Healthcare NHS Trust is seeking an Admin Care Navigator Supervisor for Leeds Sexual Health Service. The role involves supervising the Care Navigator team, overseeing administrative functions and coordinating workloads to ensure efficient, patient‑focused service delivery at Beeston Hill Health Centre, Leeds.

The post requires strong leadership, organisational skills and prior supervisory experience, with familiarity in healthcare admin and systems such as SystmOne.