Care Navigator: Cancer Information & Support

Princess Alexandra Hospital; Harlow; On-site; GBP 25,000 - 32,000; Part time

Benefits offered by this job

Flexible working

Development opportunities

Wellbeing focus

Job summary

The Princess Alexandra Hospital NHS Trust in Harlow is inviting applications for a Macmillan Cancer Information and Support Centre Assistant. This patient-facing, non-clinical role supports carers, families and professionals with information, holistic needs assessments, and signposting across site-specific services, including St.

Margaret's and Herts & Essex Hospitals. You will work closely with the Macmillan Cancer Information Manager, deputise when required, and help volunteers deliver a

Qualifications

• Excellent communication skills for patient and carer support.
• Non-clinical role with patient-facing duties.
• Experience using IT systems and databases.
• Ability to work across multiple sites and deputise for manager.
• Provide holistic needs assessments and signpost to services.

Responsibilities

• Support high-quality patient information and signpost to services.
• Deliver holistic needs assessments and provide information in various formats.
• Liaise with clinical teams to ensure high standards of care.
• Assist with data entry and maintain accurate records in IT systems.
• Provide rostered cover in the Cancer Information Hub and support volunteers.

Skills

Communication skills

IT systems

Data entry

Administrative support

Empathy

Tools

Electronic Patient Record System

Job description

The Princess Alexandra Hospital NHS Trust in Harlow is inviting applications for a Macmillan Cancer Information and Support Centre Assistant. This patient-facing, non-clinical role supports carers, families and professionals with information, holistic needs assessments, and signposting across site-specific services, including St.

Margaret's and Herts & Essex Hospitals. You will work closely with the Macmillan Cancer Information Manager, deputise when required, and help volunteers deliver a