Cancer Information & Support Centre Navigator

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Development opportunities

Staff support program

Employee benefits

Job summary

The Macmillan Information Centre Assistant at University Hospitals of Derby and Burton NHS Foundation Trust provides personalised information and practical support to people affected by cancer. The role includes signposting to services, coordinating the Macmillan Information Centre, and supervising volunteers to ensure a welcoming, accessible service for patients, families, carers and visitors.

The post holder will work with a multidisciplinary team, escalate complex issues when needed, and

Responsibilities

• Provide high-quality information, support and signposting to people affected by cancer.
• Supervise, support and guide volunteers, ensuring appropriate training and deployment.
• Coordinate day-to-day operation of the Macmillan Information Centre to ensure a welcoming service.
• Liaise with healthcare professionals and community services for coordinated patient support.

Job description

The Macmillan Information Centre Assistant at University Hospitals of Derby and Burton NHS Foundation Trust provides personalised information and practical support to people affected by cancer. The role includes signposting to services, coordinating the Macmillan Information Centre, and supervising volunteers to ensure a welcoming, accessible service for patients, families, carers and visitors.

The post holder will work with a multidisciplinary team, escalate complex issues when needed, and