Care Manager – Gloucester

Saracen Care Services Ltd; United Kingdom; On-site; GBP 35,000 - 38,000; Full time

Job summary

Saracen Care Services Ltd in Cheltenham/Gloucester is seeking an experienced care manager to lead a dedicated team. You will oversee the care and support needs of individuals, ensure compliance with CQC standards, and drive continuous improvement, safeguarding, and effective collaboration with professionals and families.

The role requires 5 years’ experience in Health and Social Care with at least 2 years in management, and a Level 5 Diploma in Health and Social Care (or current toward it).

Qualifications

• 5 years’ experience in Health and Social Care, with two years minimum in Management.
• Experience of working with individuals with Autism, Learning Disabilities and behaviours that challenge.
• Level 5 Diploma in Health and Social Care or working towards it.
• Full UK driving licence and own transport.

Responsibilities

• Oversee the care and support needs of all individuals within the services, ensuring compliance of all files and plans.
• Effectively manage staff teams and foster a positive work culture.
• Investigate and report all incidents, safeguarding, and CQC notifications with 360 communication.
• Be conversant with relevant regulations and contribute to inspections and contract monitoring.
• Undertake regular audits and report on compliance, trends, and improvements.

Skills

Staff management

Quality assurance

Communication

Mentoring

Computer literacy

Problem solving

Education

Level 5 Diploma in Health and Social Care

Working towards Level 5 Diploma

Job description

Due to growth within the organisation, an exciting opportunity presents to join Saracen Care, inspected and rated as OUTSTANDING with the CQC; working alongside an established management team within the Cheltenham and Gloucester location. We are looking for an experienced and dynamic individual who can demonstrate excellent service, communication, and innovation with values at their heart, who is committed to quality care and continuous improvement, to join our dedicated team. Experience of working with individuals with Autism, Learning Disabilities, and behaviours that challenge is essential ideally in supported living. Demonstrable 5 years’ experience in Health and Social Care, with two years minimum in Management. The ideal candidate will hold a Level 5 Diploma in Health and Social Care or be working towards it. The successful candidate will need to have a full UK driving licence and their own transport.

The salary range for this role is £35,000 – £37,500 per annum.

Main Duties and Responsibilities

• Oversee the care and support needs of all individuals within the services, interacting with professionals and relatives. Have overall responsibility for the compliance of all individual’s files, including support plans, including positive behaviour support plans, risk assessment, reporting and reviews.
• To effectively manage staff teams, and to pro-actively support with embedding a positive work culture, generate and implement innovation within the service.
• Be responsible for the investigation and reporting of all incidents and accidents (including safeguarding and CQC notifications), ensuring timely action taken and documented and full 360 communication as required.
• To be fully conversant with the relevant statutory regulations, CQC fundamental standards, and legislation surrounding the care industry. To be involved with CQC Inspections, contract monitoring visits, internal critical friend visits and mock inspections.
• To undertake regular audits related to the care and support of individuals and report on compliance. Collate and analyse audit information, monthly reports and monitoring logs to identify trends, any actions, any improvements, and communicate as required.

Essential Criteria

• 5 years’ experience in Health and Social Care, with two years minimum in Management.
• The candidate will hold a Level 5 Diploma in Health and Social Care or be working towards or prepared to.
• Experience of working with individuals with Autism, Learning Disabilities and behaviours that challenge.
• Have genuine passion for care and making a difference to the health and wellbeing of individuals.
• To be able to establish and maintain effective working relationships, striving to work as part of the team and support colleagues effectively. Ability to mentor individuals with their personal development.
• Be able to implement and maintain recording and reporting systems for quality assurance procedures.
• To be fully computer literate.

• Knowledge of changes in regulations and legislation within the Health and Social Care sector
• Positive and enthusiastic
• Open and honest
• Proactive
• Confident
• Critical of personal practice
• Solutions orientated
• Able to work effectively from office or remotely

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Our organisation is committed to safer recruitment practices.

The safety and wellbeing of the people we support is of paramount importance and we take all necessary steps to ensure that our recruitment process is safe, fair and compliant with relevant safeguarding guidelines.

All offers of employment are subject to the receipt of an enhanced DBS check and satisfactory references.

Cyber Essentials certification reassures our customers and stakeholders that we are working to secure our IT against cyber attack. It helps guard against the most common cyber threats and demonstrate our commitment to cyber security.