Care Manager

Bluebird Care Durham North; West of England; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Expert training and CPD opportunities

30 days annual leave (including bank/g

Birthday day off

Pension scheme

Fully funded NVQ Level 5 training

EAP support

Fuel expenses

Job summary

Bluebird Care Bristol is seeking a Customer Care Manager to lead a care team, ensure high-quality services, and develop tailored care packages for clients in their own homes. The role emphasizes person-centred planning, collaboration with healthcare professionals, and driving service improvements.

Ideal candidates will have Level 3 social care qualifications, leadership experience in domiciliary care, and a flexible approach to on-call duties with a UK driving licence.

Qualifications

• Social care qualification Level 3 or willingness to work toward it.
• Experience in domiciliary and social care management.
• Strong leadership, communication, and organisation skills.
• Ability to work flexibly and manage on-call where needed (additional pay).
• Full UK driving licence and own vehicle.

Responsibilities

• Support the Registered Manager with the efficient running of the care support team.
• Ensure safe, effective, high quality care that responds to each customer’s needs and preferences.
• Make sure our services respect customers’ choices and promote their dignity and privacy at all times.
• Support business growth by networking with health care professionals to create packages of care for vulnerable adults within their own homes.
• Care planning, risk assessments and ongoing reviews of current care package.
• Guiding and supporting Care Experts.
• Work effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high quality care services.

Skills

Leadership

Communication

Organisation

On-call management

Driver's license

Education

Level 3 social care qualification

Job description

Bluebird Care – Where passion becomes expertise

We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated person to join our Bristol Team as a Customer Care Manager, to help us set the standard.

Customer Care Manager

• Salary details: £30000 - £30000 per annum
• Location: Bristol
• Contract type: Care Management

Benefits

• £30,000 per year
• Expert training and ongoing CPD opportunities
• 30 days annual leave (including bank holidays)
• Plus your Birthday day off
• Supportive leadership and opportunities to grow your career
• Pension scheme
• Fully funded training up to NVQ Level 5
• EAP support with YuLife
• Fuel expenses

Responsibilities

• Support the Registered Manager with the efficient running of the care support team.
• Ensure safe, effective, high quality care that responds to each customer’s needs and preferences
• Make sure our services respect customers’ choices and promote their dignity and privacy at all times.
• Support business growth by networking with health care professionals to create packages of care for vulnerable adults within their own homes.
• Care planning, risk assessments and ongoing reviews of current care package
• Guiding and supporting Care Experts
• Work effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high quality care services.

Requirements

• A social care qualification (Level 3 or willingness to work toward it)
• Experience in domiciliary and social care management
• Great leadership, communication, and organisation skills
• Ability to work flexibly and manage on-call where needed (additional pay)
• Full UK drivers licence and own vehicle

If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.

Bluebird Care Bristol is an Equal Opportunity Employer.

DBS checking and references will be undertaken in line with government regulations and recruitment best practices.

• terms and conditions apply